Assistant Food Service Manager

Job description

Position Summary

The Assistant Manager’s responsibilities include but are not limited to, overseeing/ managing the kitchen and housekeeping operations on a daily basis and ensuring that employees comply with health and food safety standards and regulations. The Assistant Manager will also support the Food Service Manager in daily operations and take on additional tasks as and when required.

Key Responsibilities

KPA 1: Kitchen & Housekeeping: Cost and stock management/ production management
- Assist food service manager with compiling menu cycle for summer and winter
- GERAFIN
- do daily issue sheets
- complete daily income sheets
- enter reasons for variation of daily GP when GP is 3% above or below budgeted GP
- Income summary to be signed off by client weekly
- Stores/ Fridge/ Freezers and chemical stores according to SOP
- Assist with standardizing recipes according to the cycle menu system
- Compile a master order from recipes for each cycle
- Control purchases, issues and stock as per company requirements
- Assist FSM to report on and addressing any budgetary deviations and give feedback on the monthly trade account
- Completion and submission of weekly orders
- Receive and store stock correctly
- Plan and do cost calculations for functions
- Do a full stock take at the end of the month and as necessary/ required
- Correct control of petty cash in absence of FSM
- Ensure that special dietary requirements are adhered to and employees walk the extra mile with this
- Monitor preparation and work methods according to recipes and ingredients used
- Administer portion control
- Daily comprehensive production meetings with employees
KPA 2: Build customer relationships and ensure client satisfaction
- Daily contact and communication with the unit manager and sisters
- Daily communication with residents regarding service standards and quality
- Take immediate corrective measures and actions when required
- Assist FSM with monthly special functions
- Environmental awareness: recycle and waste management as well as recycling surplus foods
- Sample plate to be checked before sending out to the client
KPA 3: Personnel Management and administration
- Monitor employee attendance registers/ electronic system where applicable
- Assist FSM in planning and managing employee leave
- Assist FSM in monthly personnel meetings and monthly unit training
- Assist FSM in recruitment, onboarding and exit documents
- Carry out daily employee management and delegate when or where necessary
- Assist FSM in monthly personnel planning to execute a monthly action plan
- Manage employee performance according to company disciplinary procedures
- Manage personnel files and ensure it is up to date
- Lead by example at all times
- Uphold and live by the company values at all times
- Manage and promote teamwork and employee motivation
- Create a positive working environment beneficial to productivity, profitability and quality of work
- Work in and as part of a team to achieve excellence in person-centred care
KPA 4: Training
- Adhere to training schedules set by Support office for MUT
- Show interest in personal and employee development
- Any skills transfer and on the job training to be recorded
- Assist with identifying skills gaps and recommend additional training required to upskill employees and succession plan
KPA 5: Asset Management and Control
- Manage use and control of cleaning and laundry equipment
- Arrange for repairs of cleaning and laundry equipment to be done
- Monthly linen stock take
- Assist FSM in annual inventory stock
- Assist with monthly stock take of crockery and cutlery
- Manage and control the use of crockery, cutlery and related equipment
- Keep records of all breakages
- Arrange for any replacements/ repairs of the above to be done as per company and client requirements
KPA 6: Manage hygiene, safety and quality control programmes
- Conduct daily, weekly and monthly planning of all food service tasks for the unit
- Execute and manage food hygiene and cleaning programmes according to set standards, rules and cleaning rosters
- Compile, implement and rehearse emergency evacuation plans in cooperation with all parties
- Audits: Assist in the compilation of an action plan for all partially and non-compliant points identified and give feedback to FSM and implement plan with team in conjunction with the FSM
- Daily walk about to ensure cleaning standards are upheld and all check sheets are complete
Job Requirements

Computer Literate

Food Service and Housekeeping Experience

**Job Types**: Full-time, Permanent

**Experience**:

- Food Service: 2 years (required)
- Housekeeping: 2 years (required)