People Operations Specialist

**Company Description**
Yoyo powers some of the world’s leading retail and corporate brands, through customer loyalty and rewards software solutions, to offer the world's most rewarding buying experience.

We've created a space where passionate, smart, curious and creative people thrive.

Our values are our way of being and how we show up every day.

This is how we help our clients build their best business and our staff build a career to be proud of. Living these values builds an environment where world-class passionate people create world-class scalable products that delight customers and consumers, and drive scalable profit and revenue growth.

Are you passionate about building exceptional employee experiences? We are seeking a talented People Operations Specialist to join our collaborative Yoyo team. In this role, you will play a vital part in supporting various aspects of our People function, contributing to a positive employee experience and fostering a positive and productive work environment.

**Role and Responsibilities**:

- Provide specialist administrative support for all HR functions, including recruitment, onboarding, benefits administration and employee relations.
- Onboarding Administration: Facilitate a seamless onboarding experience for new employees, managing administration and logistics.
- Mauritius Administrative Support: Provide administrative support to our Mauritius-based Head of People and Mauritian team.
- Group Risk: Manage group risk insurance administration, ensuring accuracy and compliance.
- Employee Perks: Oversee the issuance and administration of employee perks and benefits.
- Assist payroll processing and ensure timely and accurate payments.
- Payroll: Assist with payroll processes, including generating reports, managing leave balances and processing payments.
- Maintain employee files and records in accordance with company policies and procedures.
- Contracts/ Offer Letters: Prepare and manage employment contracts and offer letters, ensuring accuracy and adherence to legal requirements.
- Filing & Record Keeping: Maintain organised and secure employee files in accordance with company policies and regulations.
- Assist with the execution of company events, team-building activities and employee engagement initiatives.
- Stay up-to-date on HR policies and best practices.
- Manage reporting and administration related to COIDA, Unemployment Insurance Fund (UIF), Skills Development Levy (SDL) and Work Injury Compensation Act (WICA).
- Be a problem-solver and go-to person for all employee inquiries, fostering collaboration and managing People Projects/ Initiatives effectively.

**Qualifications**
- Bachelor’s Degree in Human Resources Management or a Business-related field is preferred.
- At least 3 years experience in an HR/ People environment, preferably within the People Operations field.
- You are detail-oriented and organised, with an efficiency in multitasking.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse personalities.
- You're proactive, resourceful and a self-starter who can take initiative and ownership of tasks.
- You are passionate about people and creating a positive and collaborative work culture.
- You're proficient in Microsoft Office Suite and have experience in HRIS software.
- Knowledge of South African employment laws and regulations (a bonus).

**Additional Information** Our Yoyo Values**
- ** Be extremely customer centric**: In everything we do, serve and delight our customers, using data to continuously improve.
- ** Be a passionate team player**: Spiral up, be positive, bring momentum, and energy to those around you, leave ego at the door and be teachable.
- ** Be an owner**: Be accountable and take responsibility. Find solutions, learn from your mistakes and own tasks to completion.
- ** Be world-class at speed**: Delivering world leading solutions that delight our clients and customers.
- ** Be curious and creative**: Constantly innovating, exploring, learning, stretching ourselves, pushing the boundaries and thinking out of the box.