Lodge Management Couple

3 days ago

Nelspruit, South Africa Hospitality Jobs Africa Full time

**Operational Management**: Oversee all lodge operations, including guest relations, housekeeping, food and beverage, maintenance, guiding, and administration.
**Team Leadership**: Lead and manage a team across multiple departments, ensuring high service standards.
**Guest Experience**: Deliver exceptional guest service, addressing feedback and requests promptly.
**Financial Oversight**: Assist with budgeting, stock control, procurement, and accurate financial reporting.
**Health and Safety**: Ensure compliance with all legal and company safety and hygiene standards.
**Sustainability**: Promote sustainable practices and conservation initiatives.
**Field Guiding (for one partner)**: Conduct game drives and bush walks, ensuring safety and providing memorable wildlife experiences.
**Position Details**:
**Accommodation**: Live-in with private en-suite, partially furnished on-site.
**Meals**: Provided while on duty.

**Benefits**: Wi-Fi access, laundry services, and provident fund contribution after three months.
**Work Schedule**: 6 weeks on, 2 weeks off (flexibility required).
**Gratuities**: Participation in the gratuity pool (guides and trackers in a separate pool).
**Note**: Medical aid and additional benefits are not included.
**For Both Partners**:
Matric certificate and first aid certification.
3-5 years of luxury lodge management experience.
Strong leadership, organizational, and guest service skills.
Hands-on, proactive approach to problem-solving.
**For One Partner (Field Guide)**:
FGASA Full Trails Guide qualification, NQF Level 4, DEAT, and PDP certifications.
Extensive knowledge of guiding, tracking, and conservation practices.
**For the Other Partner**:
Operational expertise in administration, food and beverage, and housekeeping.
Financial management skills, including budgeting and stock control.
Knowledge of lodge reservation systems is advantageous.
Between 3 - 5 Years

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