Change Consultant

1 week ago

Johannesburg, South Africa Nedbank Full time

**Job Classification**
- Job Family- Information Technology- Career Stream- Digital- Leadership Pipeline- Manage Self: Technical- FAIS Affected**Job Purpose**
- To ensure the delivery of an end-to-end Change and Transformation capability, by utilizing specialized skills and expertise, leveraging flexible Agile and fit-for-purpose Change Methodologies and tooling, and partnering with existing areas of change excellence. This role will support multiple transformation programs across the bank and will take the lead in change communication and development of learning content.**Responsibilities**:

- Define Change and communication design principles
- Develop and socialize case for change
- Conduct stakeholder mapping & analysis
- Conduct change & opportunity assessment
- Define roll-out plan for all change initiatives in the program
- Develop persona and person journeys for all the change
- Develop change & communication plan and activities calendar
- Identify and agree on communication channels & modes
- Develop change campaigns and communication templates
- Align with L&D and prepare communications for learning and deployment
- Align with Adoption stream and prepare communication and provide support for adoption plan and activities
- Plan and host staff awareness campaigns and roadshows
- Host go-live event and deploy go-live communication
- Liaise with L&D stream to align and provide support post training/e-leaning deployment
- Modify change and communication plan/approach and activities as needed based on business feedback
- Draft and deploy support communication based on business feedback
- Develop appropriate training material based on the principle of balancing fit-for-purpose with the creation of reusable and easy-to maintain artefacts.
- Establishing and delivering change interventions using the most appropriate Change Management approach
- Define L&D design principles
- Provide input into roll-out / execution strategy
- Analyze UAT and training feedback and share with adoption stream to inform supporting collateral *FAQS,
- Consulting with staff members and identifying and managing anticipated resistance.
- Creating communication and training plans to enable smooth implementation of the strategy.
- Preferred Certifications- Relevant UX/UI/ Graphic design qualification- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Minimum Experience Level- 5-8 years’ experience in Change implementation
- Thorough knowledge of, and experience in, change management principles and methodology.- Behavioural Competencies- Collaborating
- Continuous Learning
- Customer Orientation
- Decision Making
- Earning Trust
- Innovation
- **_Please contact the Nedbank Recruiting Team at
+27 860 555 566
_

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