Support Agent

We are looking for a** Support Agent** with a calm yet time conscious demeanour for a dynamic company focused on information technology solutions and systems for the short-term insurance industry. The main purpose of the position is for you to** support users and offer level 1 support**, with the prospect of **national travel to provide systems...

Listing reference: track_001529Listing status: OnlineApply by: 3 December 2025Position summaryIndustry: IT & InternetJob category: Customer ServiceLocation: RandburgContract: PermanentRemuneration: Market RelatedEE position: NoIntroductionTracker is seeking an Installation Support Agent to join the Installation Support division at our Head Office. The...

Tracker requires the services of Installation Support Agents in the Scheduling division, based at the Head Office in Johannesburg. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment. We require diligent and hard-working individuals, who can be a part of a...

Introduction Tracker requires the services of Installation Support Agents in the Scheduling division, based at the Head Office in Johannesburg. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment. We require diligent and hard-working individuals, who can be a...

Tracker requires the services of a Multiskilled Product Support consultant in the customer Services, Product support department.This resource will support the existing organization of work and staff within the department as well as the supporting departments and stakeholders within Tracker. Identify and document process gaps with the assistance of the...

**Listing reference**: track_001501 **Listing status**: Online **Position summary**: **Industry**:IT & Internet **Job category**:Customer Service **Location**:Randburg **Contract**:Permanent **Remuneration**:Market Related **EE position**:No **Introduction**: Tracker requires the services of a Multiskilled Product Support consultant in the customer...

**Quality Assurance Agent (x4 Positions) - 3-Month FTC** - Location:_ Randburg | _Salary:_ R8,000 - R10,000 p/m | _Start:_ ASAP | _Department:_ Customer Care - QA **Be the Standard Others Aspire To.** You are not just listening to calls. You are **protecting the customer experience**, ensuring **ethical collections**, and being a trusted voice of quality. If...

The Quality Verification Agent is responsible for validating and auditing call centre agent interactions — particularly customer retention calls ("retains") — to ensure adherence to compliance standards, internal policies, and customer experience benchmarks. The role ensures that all customer engagements meet regulatory, contractual, and service...

RE5 qualification a MUST!! An opportunity to join one of the top ranking and fastest growing broker houses. We offer best in market remuneration packages for experienced call centre sales agents for Short-Term Insurance: Basic salary from R3500 to R5000 plus commission packages for agents with appropriate experience and impressive sales track records. We...

Position Summary Industry: IT & Internet Job category: IT and Telecommunications Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction The Quality Verification Agent is responsible for validating and auditing call centre agent interactions—particularly customer retention calls (“retains”)—to ensure...