Mis Analyst

2 days ago

Johannesburg, South Africa FirstRand Full time

Job Description

Hello Future MIS Analyst

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team at FNB Loans, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

The role involves the design, development, and maintenance of knowledge and information management systems, with a strong emphasis on business intelligence and data-driven decision-making. Key responsibilities include building and maintaining reports, developing Power BI dashboards, and creating SQL procedures to support data operations.

Are you someone who can:

- Manage relationships with third-party debt collection agencies.
- Monitor agency performance against KPIs (e.g., recovery rates, turnaround time, compliance).
- Conduct regular audits and reviews of agency activities and adherence to SLAs.
- Provide agencies with data files and ensure secure data exchange protocols.
- Recommend changes in agency strategy or rotation based on performance analytics.
Data Extraction & Transformation: Extract data from various sources and convert it into meaningful information to support effective business decision-making.
- Report Development: Develop strategic, tactical, and operational reports to address key business issues and meet current needs.
- Dashboard Management: Compile and manage strategic dashboards, presenting insights to stakeholders at various organizational levels.
- MIS Reporting: Ensure the ongoing production and delivery of Management Information System (MIS) outputs in the required format and frequency.
- Client Engagement: Liaise with internal clients to understand and fulfill their information requirements, fostering strong relationships and providing consultancy support.
- Business Intelligence Solutions: Participate in new projects by designing and developing Business Intelligence (BI) solutions aligned with business objectives.
- Ad-Hoc Reporting: Respond to ad-hoc information requests from clients within specified timeframes and formats.
- Optimization & Innovation: Identify opportunities for optimization to enhance the organization’s service offerings.
- Benchmarking & Market Analysis: Conduct benchmarking exercises and integrate market research into reporting to enrich analysis and improve competitive advantage.
- Report Maintenance: Oversee the management and continuous improvement of existing reports and dashboards.

Minimum Experience Level
- 3+ years of experience with data analysis (i.e., statistical and quantitative analyses) and user-focused dashboard design
- 3+ years of experience using BI tools (e.g. PowerPoint Advanced Excel, PowerBI)

Preferred Qualification
- B Degree: Maths, Stats, Accounting, Economics and related qualifications

You will have access to:

- Opportunities to network and collaborate.
- Challenging work environment.
- Opportunities to innovate.

We can be a match if you are:

- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

Post

FNB

LI-LM8

Job Details

05/06/25

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