Data Analyst

**Data Analyst (Collections MI Reporting Analyst)**- ** Title**: Data Analyst (Collections MI Reporting Analyst)- ** Requisition**:142934- ** Location**: Sandton- ** Closing Date**: 20 November 2025- Specialist Recruiter: William Mtsweni- Job Family
- Risk, Audit and Compliance- Career Stream
- Auditing- Leadership Pipeline
- Manage Self: Professional- ** Job Purpose**- To support the Collections team by ensuring accurate and timely reporting, documenting reporting processes, managing exception reports, validating strategy effectiveness of post-deployment, and enabling teams to interpret and act on MI outputs. The role also supports change management for new reports and handles ad hoc reporting requests.

** Job Responsibilities**- ** Reporting & Data Management**- Assist with requirements for the development and maintenance of collections performance reports and dashboards.
- Ensure accuracy and consistency of data across all reporting outputs.
- Validate logic used in MI reports.

** Process Documentation**- Document end-to-end reporting processes, including data inputs, transformation logic, and output formats.
- Maintain a central repository of reporting documentation for audit and governance purposes.
- Collaborate with MI and operational teams to ensure documentation is kept up to date.

** Exception Report Management**- Identify and investigate anomalies or exceptions in reporting outputs.
- Work with relevant teams to resolve data issues and prevent recurrence.
- Maintain logs of exceptions and resolutions for governance and audit purposes.

** Stakeholder Engagement**- Liaise with MI, Credit Risk, and Operations teams to ensure reporting meets business needs.

** Upskilling & Change Management**- Upskill operational and strategy teams on how to interpret and use MI reports effectively.
- Lead change management efforts for the rollout of new reports and reporting logic.
- Develop training materials and conduct walkthroughs for new reporting tools.

** Ad Hoc Reporting**- Respond to ad hoc data and reporting requests from stakeholders.
- Ensure quick turnaround while maintaining data integrity and clarity.
- Support decision-making with tailored insights and custom reporting.

** Strategy Validation & MI Mapping**- Assess whether deployed strategies in Debt Manager are performing as intended.
- Track post-deployment performance using defined metrics and feedback loops.
- Map and define MI reporting requirements for any new or changed strategies.
- Ensure MI outputs reflect updated strategy logic and performance indicators.-
- Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees- Preferred Qualification- Bachelor’s degree in Statistics, Informatics, Finance, Mathematics, or related field.-
- Minimum Experience Level- 2-4 years experience in MI reporting, data analysis, or collections analytics.
- Strong proficiency in SQL, SAS, Excel, and reporting tools (e.g., Power BI, Tableau).
- Experience in documenting reporting processes and managing exceptions is essential.
- Exposure to Debt Manager (DM) or similar collections systems is advantageous.-
- **Technical / Professional Knowledge**
- Data analysis
- Governance, Risk and Controls
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of project management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Institute of Internal Auditors standards- Behavioural Competencies
- Applied Learning
- Collaborating
- Decision Making
- Work Standards
- Managing Work
- Technical/Professional Knowledge and Skills
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_