Account Manager

2 weeks ago


Pietermaritzburg, South Africa Pronel Personnel Full time

**Job Opportunity: Account Manager**

**Department**: Account Management Team, Commercial
**Reporting to**: Commercial Director
**Location**: Johannesburg or Cape Town, South Africa (Remote with weekly office visits)

**About Our Client**: Pioneers, reshaping the business landscape and empowering their clients to embrace change with confidence. An exciting opportunity awaits a dynamic individual to join their Account Management Team, where you will play a pivotal role in their mission. This position is tailor-made for those looking to excel in account management, offering a clear path to becoming an expert in the field.

**Role Summary**: As an Account Manager, you will take ownership of a portfolio of SMB accounts, driving sales revenue and fostering lasting relationships. Your focus will be on nurturing these connections and strategically aligning our cutting-edge services with each client's unique needs. You'll be more than an account manager; you'll be a strategic partner, guiding clients toward their objectives with your insights.

**Responsibilities**: In this role, you will:

- Manage, develop, and grow a portfolio of SMB customer accounts.
- Identify how our services can address customer challenges and provide value.
- Build strong relationships with key stakeholders and decision-makers.
- Negotiate annual renewals and provide accurate forecasts.
- Develop and maintain account plans.
- Maximize sales for our key products and services.
- Achieve growth targets aligned with your experience and account base.

**Key Requirements**: To thrive in this role, you should have:

- Strong English language skills with numeracy and literacy proficiency.
- Proficiency in Microsoft Office.
- Minimum of 2 years' experience in Account Management or similar roles within managed services, information security, or software sales.
- Residency in Johannesburg or Cape Town, with weekly office visits.

**What You'll Gain**:

- The opportunity to join an organization that prioritizes employee well-being and development.
- A clear path for career advancement.
- Competitive salary and commission structure.
- Established account base with excellent growth potential.
- Remote work flexibility.

**General Information**:

- While predominantly home-based, this role requires regular travel to Our Client's offices and customer sites.
- Working hours align with UK business hours (09:00 am - 5:30 pm, Monday to Friday).
- Occasional business trips to client, supplier, and partner offices in the UK or abroad may be required.



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