Account Manager

2 weeks ago

Century City, South Africa Telkom Express Feathercom Full time

**JOB TITLE**: Direct Sales Consultant (Telkom Business)

**PORTFOLIO**:Small and Medium Businesses (SMBs)

**Role Description**:
As a Direct Sales Consultant specializing in telecommunications products for small and medium businesses (SMBs), you will be responsible for driving sales and revenue growth through proactive outreach, relationship building, and effective sales strategies. Leveraging your expertise in telecommunications and your passion for client satisfaction, you will play a crucial role in expanding our client base and promoting our products and services.

**Minimum Requirements**:

- Proven track record of success in direct sales, preferably in the telecommunications industry or B2B sales environment.
- Strong understanding of telecommunications products, services, and technology solutions relevant to SMBs.
- Excellent communication, negotiation, and presentation skills with the ability to engage and influence decision-makers.
- Demonstrated ability to effectively manage sales pipelines, prioritize tasks, and meet deadlines in a dynamic sales environment.
- Self-motivated, results-driven, and customer-focused with a passion for exceeding targets and delivering exceptional service.
- Bachelor’s degree in business, Marketing, or a related field or equivalent combination of education and experience _**(advantageous)**_
- Own vehicle and valid driver’s licence (mandatory)
- Willing to work remotely, as well as independently

**Key Performance Areas**:
1. **Prospecting and Lead Generation**
- Identify and target potential SMB clients in the designated market segments.
- Utilize various channels such as cold calling, networking, referrals, and online research to generate leads and opportunities.
- Schedule and coordinate meetings and promotions with prospective and existing clients.
- Manage and update lead generation database.

2. **Sales Presentations and Consultative Selling**
- Conduct thorough needs assessments and consultative discussions with prospects to understand their business requirements.
- Present and demonstrate telecommunications products and solutions tailored to meet the specific needs and challenges of SMB clients.
- Articulate the value proposition and benefits of our products/services effectively, addressing concerns and objections to close sales.
- Conduct and present monthly sales reports to all relevant stakeholders in feedback meetings.

3. **Relationship Management**:

- Build and maintain strong relationships with prospects, clients, and key stakeholders through regular communication and follow-up.
- Act as a trusted advisor, providing ongoing support, guidance, and solutions to address client needs and ensure satisfaction.
- Foster long-term partnerships and identify opportunities for upselling and cross-selling additional products/services.

4. **Sales Pipeline Management**:

- Manage the sales pipeline efficiently, from lead generation to closure, ensuring timely follow-up and accurate tracking of activities and progress.
- Develop and implement sales strategies and action plans to achieve sales targets and objectives.
- Utilize CRM systems and other tools to process sales, maintain accurate records, and manage after sales protocols.

5. **Market Intelligence and Competitive Analysis**:

- Stay informed about industry trends, market dynamics, and competitor offerings related to telecommunications products and services for SMBs.
- Gather market intelligence and insights to identify opportunities, anticipate challenges, and refine sales approaches.

**6. Compliance**
- Ensure that all Telkom and Feathercom policies and procedures are followed and adhered to such as, but not limited too; credit vetting, quality assurance, POPIA etc.
- Stay up to date with all changes to current policies and the implementation of new policies and procedures.
- Stay up to date with all the relevant product, service information and training as and when required.

**Salary**: R15 000 - R20 000 per month + Commission

**Job Type**: Full-Time

**Location**:Cape Town, Western Cape

**Job Types**: Full-time, Permanent

Pay: R15 000,00 - R20 000,00 per month

Application Question(s):

- Do you have your own Vehicle?

**Education**:

- High School (matric) (required)

**Experience**:

- telecommunications: 2 years (required)

License/Certification:

- Drivers License (required)

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