Technical Representative-jhb

2 weeks ago

Boksburg, South Africa SAFAL Group Full time

To provide accurate and efficient technical assistance to the company’s in-house departments as well as to provide an outstanding service to all clients through the generation of accurate technical opinion, measurements (where applicable), with the ultimate aim of achieving company profitability & objectives, and in line with acceptable corporate governance standards.

**Main Responsibilities**
- Contributing to the development of the technical strategy and plans, which contribute to the overall business objectives.
- Managing, maintaining and exceeding drawing register due dates.
- Attending to technical sales enquiries.
- Site visits, final inspections for SAFLOCK guarantee occupational certificate inspections trouble shooting inspections.
- Attending to in-house measurement requests.
- Providing an effective technical service to the external marketing arm.
- Managing & controlling the progress of drawing enquiries through to a successful generation of roofing layouts as required.
- Providing assistance to sales and production departments in respect of all technical areas.
- Gathering and sharing of market intelligence with all stakeholders.
- Communicating and assisting in resolving customer complaints.
- Administering of technical training and advice to all stakeholders.
- Attendance in and participation of stock takes, conference attendance and training sessions.
- Any other duties and tasks as assigned by management from time to time:
**Key competencies and skills**
- Client liaison /interpersonal skills
- People management skills
- Strong admin skills
- Relationship building with other business units
- Service driven
- Industry knowledge
- Knowledge of relevant it systems & processes involved
- Technical knowledge

**Additional/specific work requirements**
- Valid Driver’s licence
- Own vehicle

**Qualifications required**:

- Minimum academic qualification: Matric & Droughting certification.
- Qualifications as an added advantage: Degree level qualification in relevant technical discipline.
- Professional registration: SA Council of Architectural Practioners Registered.

**Experience required**:

- General work experience (years): 05 Years in Technical Field or related area.

**Computer literacy**:

- MS Office
- SAP (advantageous)
- Auto-cad

**Language requirements**
- English
- Afrikaans
- Zulu

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