Sales & Reservations Executive

**Sales & Reservations Executive**

The ultra-luxury brand has some of the world’s most breathtaking sanctuaries for unforgettable experiences - including one of the most exclusive private islands in the world. The collection of unique retreats are chosen for their beautiful locations and magnificent surroundings with each offering a sense of fun, style, luxury and exceptional personal service.

This is a hybrid role, with a minimum of two days per week in the office, which is in Rivonia, where our office team works. Travel will be required on ad hoc occasions.
The official office hours are 8.30am to 5.30pm, Monday to Friday however you would be required to work adhoc weekends and public holidays. Time off in lieu would be
given for working ‘out of office’ hours.
The Sales & Reservations Executive will undertake reservations activities, specifically focusing on properties located in Southern and East Africa.
To be considered for this role, you must have the right to work in the SA.
Here’s what you need in your tool kit:
**Qualifications/ Experience**
Excellent communication skills, both written and verbal
Excellent command of the English language
Minimum 3 years’ experience in similar appointment with specific
reservations experience in lodges and/or booking East Africa.
Excellent inter-personal skills
Excellent computer skills
Excellent sales and negotiation skills
Excellent presentation skills
Excellent financial awareness and skills
Behaviours and Skills
Committed to service excellence and guest satisfaction
Has passion, pride and ambition
Proactive and committed to the businesses’ interests
Flexible manner and willingness to learn
Works under own initiative
Team orientated and a team player
Works well under pressure and naturally goes the extra mile
Able to multitask
Plans and organizes effectively
Team orientated
Flexible manner and willingness to assist
Personality
Perform job functions with attention to detail, efficiency, and accuracy.
Works well under pressure
Assertive and proactive
Willingness to learn

**What’s the gig?**

Here’s what you’d do:
The role of the Sales & Reservations Executive will be to undertake reservations of South and East African properties with the following key responsibilities:
Logging and responding to enquiries and making reservations

Ultra luxurious World Class

Game Lodge Mpumalanga

Exquisite world class Hotel in Cape Town

Breathtaking Retreat - Game Lodge Kenya

Ensure reservations are handled in accordance with company minimum standards for turnaround/confirmation and follow up
Issuing invoices, chasing and receipting payments for reservations
To book internal flights and road transfers for guests as required and other ad-hoc 3rd party services.

**Here’s the deal**

Permanent Employment (Subject to 3-month probation)
**Salary R 22 000**
Hybrid working: at least 2 days per week in our Rivonia office
50% Company Contribution on Medical Aid
7.5% Company Contribution on Pension Fund and life assurance
18 working days leave
Additional day off for your birthday and a paid day off to support the charity of your choice
Two free passes for Gym Membership
Discounts on products
The chance to visit and experience our wonderful properties
Fun and relaxed working environment
Tempting, right?
If this sounds like your next role, we’d love to hear from you very soon...

**Job Types**: Full-time, Permanent

**Education**:

- Diploma (preferred)

**Experience**:

- Ultra Luxurious Retreats Reservations: 4 years (preferred)
- service excellence and guest satisfaction: 4 years (preferred)
- Reservations / Bookings ultra luxurious Lodges East Africa: 4 years (preferred)
- computer skills: 4 years (preferred)
- Guest Relations / Communication: 4 years (preferred)

License/Certification:

- Driver's License (preferred)