Sales Financial Operations Coordinator

5 days ago

Gauteng, South Africa Premier Full time

**About the Role**:
Are you a detail-oriented professional with a passion for financial management and customer satisfaction? Do you have experience in the FMCG industry and excel in managing financial transactions, resolving inquiries, and ensuring compliance? We are seeking a highly motivated** Coordinator: Sales Financial Operations** to join our dynamic Sales team.

**Key Responsibilities**:

- **Financial Management**:Process claims, generate purchase orders, and accurately record expenses to support seamless business operations and effective budget management
- **Cost Optimisation**:Managing the loading and capturing of discounts (Sally/Tally) in the system, while balance accruals, ensuring accurate financial reporting and preventing revenue leakage
- **Customer Support**:Address customer inquiries regarding product quality, delivery issues, promotional claims, or pricing discrepancies, enhancing customer satisfaction and loyalty
- **Reporting**:Prepare detailed expenditure vs. budget reports for various divisions and customer accounts to inform decision-making and align with strategic goals
- **Compliance**:Ensure adherence to regulatory requirements and company policies related to pricing, billings, and claims to mitigate legal and financial risks
- **Promotion Management**:Monitor and manage sales promotion expenditures to improve profitability and strengthen brand positioning

**Qualification Requirements**:

- **Education**:

- Post Graduate Diploma in a finance-related field (Essential)
- Bachelor's Degree in Finance, Accounting, Business Administration, or a related field (Desirable)

**Experience Requirements**:

- **Experience**:

- 2-3 years in pricing analysis, administration, or claims management, preferably within the FMCG industry
- 2-3 years of experience in financial operations, including claim processing, expense management, budgeting, and financial reporting
- 1-2 years of experience in customer service (Desirable)

**Key Outputs**:

- **Skills & Knowledge**:

- Advanced knowledge of regulatory requirements and industry standards related to pricing and claims management
- Strong analytical skills, attention to detail, and proficiency in Microsoft Excel
- Excellent communication and interpersonal skills

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