Sales Retention Agent

2 days ago


Bryanston Gauteng, South Africa Halls Financial Services Full time

Company Description

An innovative financial service company that specializes in short term insurance.

Role Description

This is a full-time on-site role for a Sales Retention Agent located in the City of Johannesburg. The Sales Retention Agent will be responsible for engaging with clients to maintain and build customer relationships, retaining business, and providing excellent customer service. Day-to-day responsibilities include addressing customer inquiries, resolving issues, promoting company products and services, and ensuring client satisfaction and loyalty. Additionally, tasks will involve utilizing sales techniques and strategies to meet retention targets and contributing to team training and development.

Qualifications

  • Must have RE 5
  • Must have COB short term
  • Preferable full FAIS Qualifications
  • Strong Communication skills and the ability to convey information clearly and effectively
  • Customer Service expertise, with a customer-centric approach to resolving queries and building relationships
  • Experience in Sales and expertise in closing deals and upselling services
  • Knowledge of Insurance products and industry standards - short term motor and home or warranty experience
  • Highly motivated with excellent problem-solving and organizational skills
  • Ability to work well in a team environment and adapt to a fast-paced setting
  • Previous experience in an insurance or financial services environment is critical

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