Medical Centre Manager Thohoyandou

2 weeks ago

Thohoyandou, South Africa Optivet Full time

**Critical performance areas**:
Evaluate and manage work activities of all admin, nursing, cleaning, gardener and Patient Care Consultant staff.
Assist, support and guide Team Leaders.
Managing one's own time and the time of others.
Maintain computerised record management systems (medical software) to store and process data such as patient information.
Daily banking, statistics and reports.
Assist in establishing work schedules, tasks and rosters for staff.
Maintain effective communication between professionals, staff and patients.
Maintain and ensure excellent working condition of the health centre.
Monitor and supervise work done by service providers to ensure adherence to quality standards, deadline dates, compliance as well as to correct errors or resolve problems.
Investigate and resolve customer complaints by following due process regarding the company’s internal processes.
Customer service employees to ensure adherence to quality standards, deadlines, proper procedures and correcting errors or problems.
Manage and resolve all staffing issues, including performance evaluations and performance related concerns, as well as monitor the progress thereof.
Ensure that all maintenance and other contractor duties/work is reported to the head of operations.
Investigate and facilitate disciplinary enquiries.
Train new staff.
Adhere to and ensure compliance to all company policies and procedures.
Assist in conducting regular inspections of the centre and centre premises.
Experience in a similar role is essential
Between 3 - 5 Years

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