Sales Agent

1 week ago

Bellville, South Africa Telkom Express Feathercom Full time

Sales Agents approach potential customers, conduct professional and enthusiastic sales presentations, in indicated promotional areas and inside of Feathercom pop-up/kiosks, to attract and increase business within the Feathercom channel. The main accountabilities are the achievement of all sales targets, follow policies and procedures (OHS and COVID-19, stock, cash, credit vetting etc) and ensure accurate administration and customer satisfaction at all times. The key responsibilities of the role are as follows:

- Assist with the achievement of sales targets at indicated kiosk locations.
- Achieve individual targets as communicated by your line and regional manager.
- Adhere to _**“The Telkom Way”**_ policy to ensure excellent customer service.
- Maintain optimal customer service relationships
- Maintain enthusiasm and ensure that energy levels are always appropriate.
- Promote and sell prepaid voice and data, sim-only, post-paid voice and data, LTE, accessories, smart-voice, and fixed line internet packages (Fibre / DSL)
- Advise customers on Insurance, OBF’s and Repair’s processes
- Conduct a customer needs analysis to determine the reasons for visiting the store.
- Advise customers on Telkom product and service offerings and recommend a suitable product/service to meet their needs.
- Assist customers with cellular and fixed-line technical queries
- Processing contracts in store via our credit-vetting systems (NGCRM)
- Ensure BVS and V-DOC’s compliance within the store and ensure that discrepancies get resolved.
- Manage your customer queries and escalations.
- Log and track customer cases related to any queries logged.
- Keep organized with regards to customer interactions and follow-ups
- Inform client regarding relevant turn-around times and back office processes.
- Following necessary processes via ARIA
- Complete and update all relevant sheets, reports, trackers, as per company requirements.
- Complete daily and curriculum assessments
- Attend staff meetings and Telkom training initiatives.
- Keep updated with latest devices, trends, competitive products, and services.

**Job Types**: Full-time, Permanent

  • Customer Service

    3 weeks ago

    Bellville, South Africa Unifi Full time

    A growing finance and technology company in Bellville is seeking skilled Contact Centre Agents. The role requires excellent interpersonal and communication skills, a commitment to exceptional customer service, and a willingness to work in shifts. Candidates must have a minimum of two years' relevant work experience and a Matric qualification....

  • Customer Services Agents

    2 weeks ago

    Bellville, South Africa La Granson International Full time

    **Job Title**: Customer Service Agent **Job Type**: Full-time **Location**: Bellville, CapeTown **Job Summary**: We are seeking a motivated and customer-focused individual to join our team as a Customer Service Agent. In this role, you will be responsible for providing excellent customer service to our clients, handling inquiries and complaints, and...

  • Field Sales Manager

    2 weeks ago

    Bellville, South Africa Scorpion Legal Protection (RF) Pty Ltd Full time

    **PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES** The Key purpose is to lead agents to identify good selling spots for high quality sales of legal expenses insurance and funeral cover policies. Key Responsibilities include, but are not limited to the following: **Duties/ Responsibilities**:Increase the penetration of Scorpion sales in public and/or...

  • Field Sales Manager

    1 week ago

    Bellville, South Africa Scorpion Legal Protection (RF) Pty Ltd Full time

    _**DETAILS OF THE VACANCY**_ **Job Title** Field Sales Manager x 2 **Location** Bellville **Salary Grade** FSM **Reporting to** Business Development Manager **Reporting staff** Team of Independent Contractors **Type of Position** Permanent **Working hours** Mondays to Fridays from 08h00 - 16h30 Alternate Saturdays from 09h00 - 12h30 -...

  • Agent (Customer Service)

    3 weeks ago

    Bellville, South Africa Unifi Full time

    Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in...

  • Call Centre Agent

    2 weeks ago

    Bellville, South Africa WP MOTORS Full time

    To qualify and follow up leads on various platforms like facebook,whatsapp and telephone. R8 000 BASIC PLUS INCENTIVES BONUS STRUCTURES APPLICABLE COMPUTER LITERATE WHATSAPP FACEBOOK GOOGLE SHEETS FLUENT IN ENGLISH AND AFRIKAANS SALES EXPERIENCE A BONUS Pay: From R8 000,00 per month Work Location: In person

  • Sales Team Leader

    1 week ago

    Bellville, South Africa Sanlam Full time

    **What will you do?** - Manages and leads a team of contact centre advisors. Ensuring that the team reaches and exceeds set target(s) by monitoring individual performance on a constant basis. The Team Leader should also be knowledgeable on all aspects of the products, systems and processes. Mentors and coaches the team and gives constant real time support in...

  • Agent (Customer Service)

    1 week ago

    Bellville, South Africa Unifi Africa Full time

    Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in...

  • Junior Real Estate Broker

    6 days ago

    Bellville, South Africa Quay 1 International Realty Full time

    Are you a passionate, professional, and goal-oriented individual seeking a rewarding career in real estate? Join our innovative and internationally affiliated leading Real Estate Brokerage, currently expanding its team in the Northern Suburbs of Cape Town. **About Us**: Our brokerage is recognised for its innovation, contemporary approach, and dynamic team....

  • Incentives Administrator: Sanlam Direct Cape

    2 weeks ago

    Bellville, South Africa Sanlam Full time

    Who are we? Sanlam Life Ltd is one of the top financial services providers in the South African market. We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors...