General Admin/office Assistant

4 days ago

Roodepoort, South Africa NETZSCH Southern Africa (PTY) Ltd Full time

**General Admin/Office Assistant**

The General Admin / Office Assistant will go the extra mile to ensure exceptional levels of customer service whilst maintaining stringent internal business processes. Working in a multicultural business with strong values the General Admin / Office Assistant will need to be good at establishing and maintaining positive relationships with all customers and across internal departments i.e. sales, technical, operations.

**Basic Qualifications**:
Grade 12 / Equivalent

Experience in Demand Planning and Execution will be a definite advantage

Minimum 2 years relevant experience in Aftermarket Sales

The ability to speak, read and write professionally in English is a must

High level of proficiency in Microsoft Office: Excel, Word, Outlook is a must

Experience in a SAP B1 system will be a strong advantage

**RESPONSIBILTIES**
- Assisting customers with prices/quotations for spares, in written format using internal systems
- Establish and maintain excellent customer relationships whilst making concerted efforts to minimising customer dissatisfaction
- Ensure prompt feedback and follow through on all customer queries and complaints
- Timeous processing of received orders in warehouse and handling loading and off-loading of cargo together with packing and unpacking of goods (Operating of Forklift)
- Assist in booking of transporters/couriers whilst taking into account customers requested delivery date and time
- Assist in generate waybills of dispatched orders
- Accurate generation & printing of all waybills for spares that are sent via couriers
- Ensure reliable and trustworthy courier and transporters are used relative to client needs but also taking lowest cost into account
Salary to be negotiated.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Roodepoort, Gauteng: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- High School (matric) (preferred)
**Experience**:

- Administrative office procedures, practices and equipment: 2 years (preferred)
License/Certification:

- Drivers License (preferred)

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