Technical Site Support

2 days ago

Johannesburg, South Africa FLSmidth, Inc. Full time

Do you want to make a difference in the world and contribute to a sustainable future?

We believe we can develop the technology and gain the know-how to make a difference. It’s a big responsibility, and we are committed to making an impactful positive change. We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials and technology needed for a better future.

Come see the FLSmidth difference.

Department

You will be part of the Sub-Saharan Africa, Middle East & South Asia Region PCV team who are dedicated to selling and supporting the PCV products in this geographical area. By joining this team, you will have the opportunity to work in a multinational, multicultural and diverse organization.

Purpose of the role

Provide advanced onsite technical support on FLSmidth pumps, cyclones, and valves.

**Responsibilities**:
- Oversee the installation, maintenance, and rebuild of PC&V equipment on site.- Assist with commissioning of equipment, to ensure equipment performance is within design specifications and safety standards.- Performs monitoring and testing of equipment.- Onsite troubleshooting, addressing operational maintenance problems of machinery, equipment performance issues, system efficiencies, and processes, to secure the correct operation and performance of PCV equipment.- Ensure that the aftermarket business is delivered on time and the customer is satisfied with FLSmidth’s performance.- The monitoring of PCV inventory, working with customers and colleagues to ensure inventory levels on site and at FLSmidth stocking centers are correct.- The monitoring, recording and analysis of equipment performance and wear rates.- Maintain site installation database for both FLSmidth and competitor equipment.- Maintain strong relationships with customers and other site personnel.- Work with the regional sales and service teams to promote products/services in the region to all relevant customers.

What you bring- NHD, BSC or B-Eng in Engineering.- At least 5 years’ experience within the mining & mineral processing industry.- At least 3 years’ experience in the product line.- Effective verbal and written communication skills in English. Proficiency in other languages, spoken by Customers in the region will be advantageous.- Knowledge of selection, sizing, and operating parameters.- Ability to communicate effectively with audiences that include but are not limited to management, co-workers, clients, vendors, contractors, and other stakeholders.- Proven negotiation and influencing skills - both external and internal.- Team player, able to balance multiple team memberships.- Good organization, multitasking and time management skills

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