Import/export Intern

**Job Title: Import/Export Intern**

Reports to: Import/Export Manager

Job Overview: The Import/Export Intern is responsible for providing support to the Import/Export Manager in managing the logistics, coordination, and storage of all import and export shipments for the company. This includes working with suppliers, freight forwarders, customs brokers, and internal departments to ensure timely and accurate delivery of goods. The intern will also assist with maintaining accurate and up-to-date records of all imports and exports, ensuring compliance with all applicable laws and regulations, and monitoring and reporting on key performance indicators (KPIs) related to logistics and storage.

**Key Responsibilities**:

- Assist with coordinating with suppliers and freight forwarders to ensure timely and accurate delivery of goods.
- Help with working with customs brokers to ensure compliance with all applicable laws and regulations.
- Assist with maintaining accurate and up-to-date records of all imports and exports, including purchase orders, shipping documents, and customs declarations.
- Help with communicating with internal departments to ensure timely delivery of goods and resolve any issues that may arise.
- Assist with monitoring and tracking shipments to ensure they are delivered on time and in good condition.
- Help with the preparation of shipping documents, including invoices and packing lists.
- Assist with coordinating with other logistics staff to ensure efficient and cost-effective transportation of goods.
- Help with the resolution of any issues that may arise during the import or export process.
- Attend to customer complaints and ensure that they are resolved in a timely manner.
- Maintaining and monitoring inventory levels of storage and reporting to the import/export manager

Other Possible Functions:

- Researching new suppliers and freight forwarders
- Assisting with the development of logistics and transportation strategies
- Helping to implement new technology and software systems to improve logistics processes
- Assisting with budgeting and cost management for logistics and storage
- Assisting in forecasting and forecasting analysis

**Key Performance Indicators (KPIs)**:

- On-time delivery rate of goods
- Number of customs compliance issues
- Number of customer complaints
- Percentage of shipments delivered in good condition
- Number of missed deadlines
- Number of errors in shipping documents
- Number of issues resolved in a timely manner
- Costs associated with logistics, storage and transportation
- Number of shipments delayed or lost in transit
- Inventory turnover rate
- Stock accuracy
- Stock holding cost
- Stock availability

Qualifications:

- Currently enrolled in a college or university program related to logistics, supply chain management, or international business
- Strong knowledge of import/export laws and regulations
- Strong computer skills, including proficiency in Microsoft Office
- Excellent communication and problem-solving skills
- Ability to work well under pressure and meet deadlines
- Strong attention to detail and accuracy
- Ability to work independently and as part of a team
- Strong organizational and time management skills.
- Experience working with inventory management software is an added advantage
- Familiarity with forecasting and forecasting analysis is an added advantage.

**Salary**: From R12,000.00 per month

Application Question(s):

- Please describe your experience and knowledge in import/export operations, including any relevant certifications or training you have received.

**Education**:

- Diploma (required)

**Experience**:

- Import/Export: 2 years (required)

**Language**:

- English (required)