Claims Motor Assessing

1 week ago

Durban, South Africa OUTsurance Full time

Company Description
The Claims Motor Assessing Field Assessor is responsible to determine quantum and merit of damages sustained in an incident
to vehicles, trucks, motorcycles, caravans, watercraft and yellow metal equipment.

Job Description**
Responsibilities**:

- Assessing claims on a daily basis
- Monitor and manage the average repair cost as well as the quality of their own assessments
- Dealing with customer complaints and adhoc queries
- Analysing of own data to ensure meeting targets
- Good understanding of performance KPI’s
- Liaise with service providers, clients and advisors
- Conduct all the above to the required performance and quality standards that are in place
**Required Competencies & Personal Attributes**:
**Competencies**:

- Attention to detail/Quality oriented
- Deadline and results oriented/Work standards
- Enthusiastic and passionate about the job and the company
- Effective at planning and organization /Work management
- Teamwork/Collaboration
- Judgment/Problem solving
- Adaptability and change management expert
- Resilient with high tolerance for stress
**Skills**:

- Interpersonal and communication skills
- Administration skills
- Computer literacy
- Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time

Qualifications**
Minimum **Requirements**:

- Matric
- Qualified Panel beater, Spray Painter or Motor Mechanic
- Own Road worthy Vehicle
- Valid driver’s license
- Minimum 2 years assessing or estimating experience
- Leadership, Management and or Insurance related studies completed or in progress will be beneficial

Additional Information
Enthusiastic in dealing with people in a stressful, deadline orientated environment is essentialIn accordance with our Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

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