Ib Operations Service Delivery Lead

2 days ago


Johannesburg, South Africa UBS Full time

South Africa

Operations

Investment Bank

**Job Reference #**

248726BR

**City**

Johannesburg

**Job Type**

Full Time

**Your role**

Do you want to play a key role as a team lead? Do you know how to bring out the best in people?

We’re looking for an Investment Bank (IB) Operations Service Delivery Lead to:

- recruit, train, cultivate and retain great people
- develop the knowledge, skills and experience of team members
- manage team activities to achieve performance targets and operational service level agreements
- comply with internal policies and legal requirements, such as coverage, holiday planning and working schedules
- collaborate with internal partners including Functions such as Finance and Technology to deliver the best service

**Your Career Comeback**

**Your team**

You’ll be working in the IB Operations team in UBS South Africa. We’re responsible for the delivery of all operational services to UBS South Africa. As a Service Delivery Lead, you’ll play an important role in driving your team focused on set objectives.

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

**Your expertise**
- Senior management experience
- 10 years of experience leading multi-functional teams
- Excellent organizational and communication skills

with a can-do-attitude
- Experience coaching and mentoring teams, providing

insight with suggested development methods and

execution modes to UBS culture and risk appetite
- Preferable to have a JSE Settlement Office or a

commitment to undertake these qualifications once

hired.

**About us**

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**Join us**

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Contact Details**

UBS Recruiting South Africa

**Disclaimer / Policy Statements**

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.



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