Event Co Ordinator

2 weeks ago

Johannesburg, South Africa Hospitality Jobs Africa Full time

Key Responsibilities
Events & Sales Coordination
Drive sales and maximize group bookings and event occupancy
Respond to enquiries promptly and professionally
Plan, coordinate, and execute events and group activities from start to finish
Create function sheets, coordinate with clients, and manage on-the-day logistics
Ensure client satisfaction and address concerns in real-time
Maintain and update packages, menus, imagery, and preferred supplier lists
Prepare weekly reports and provide feedback to the Club Manager
Client Service & Hosting
Be the first point of contact for clients and group bookings
Welcome and brief guests on club and court rules
Facilitate smooth check-ins and event flow
Introduce new players to the Padel community (rules, WhatsApp group, engagement)
Support on-site client needs, including ball collections and player substitutions
Operations & Administration
Maintain deep knowledge of all operational procedures and offerings
Manage stock levels and conduct monthly stock takes of event equipment
Assist with invoicing, payment processing, and quoting
Oversee event-related financials and ensure cost-effective operations
Court & Facility Maintenance
Ensure courts are clean, safe, and in good condition (glass, turf, nets)
Maintain club cleanliness, including bins, furniture, and public spaces
Monitor daily upkeep in line with aesthetics standards
Marketing Support
Assist with photo content creation during events
Stay updated with industry and event trends
Help promote the club through quality service and visual presentation
Additional Expectations
Willingness to work flexible hours, including weekends and overtime as needed
Performance Review Criteria
Industry and product knowledge
Communication and collaboration
Event success and client feedback
Operational efficiency and cost management
Cleanliness and maintenance of facilities
Personal appearance and professionalism
Adherence to budgets and achievement of sales goals
Minimum Requirements
**Education & Experience**:
Grade 12 or equivalent
2-3 years of experience in events, hospitality, or a related field
**Core Competencies**:
Excellent verbal communication and interpersonal skills
Strong problem-solving and decision-making abilities
Attention to detail and high levels of organisation
Ability to manage stress and work independently
Leadership, teamwork, and a proactive mindset
Business alignment and commercial awareness
Between 1 - 3 Years

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