Consultant: New Business

7 days ago

Centurion, South Africa PPS Group Full time

**THE IDEAL CANDIDATE SHOULD HAVE**:

- A minimum of Grade 12 Qualification.
- Sound knowledge and understanding of underwriting legislation (Council of Medical Schemes), the Medical Aid Industry, Scheme Rules & Regulations, ISO and other related legislation
- Knowledge of ICD 10 codes, medical conditions and terminology would be advantageous.
- Excellent problem solving and decision-making skills.
- Effective telephone, business communication, writing and administration skills.
- Must be a strong team player and be able to work under pressure.
- Computer literacy and exposure to Medical Administration system.

**KEY RESPONSIBILITIES INCLUDE**:

- Responsible for update and closing of all new business workflows.
- Maintain and update group business register including allocation of incoming tasks.
- Maintain and update SLA on business register on a daily basis.
- Answering calls, responding to all written correspondence, and dealing with all enquiries timeously, efficiently, and effectively through to resolution
- Assist New Business on ad-hoc tasks
- Rendering professional and quality service to Members, Brokers, and our clients
- Responsible for Welcome call to new members to welcome them to the scheme and confirm member’s information.
- Behave in alignment with the PPSHA and Team values.
- Maintain and ensure adherence to Service Levels Agreements
- Keep abreast of market changes and trends, bringing them into the underwriting standards and procedures where appropriate

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