Sales Consultant

2 weeks ago

Port Elizabeth, South Africa MAVALA South Africa Full time

**Job Title **:In-Stores Sales Consultant

**Department**:Cosmetics

**Location**:Port Elizabeth

**Report to**: Sales Manager

**Key relationships**:Store Managers, Cosmetic Managers, Customer

The information given below is intended to provide an understanding and appreciation of the workload of the job and its role within MAVALA Cosmetic South Africa. The job description outlines the main purposes in general terms only and is not intended to be prescriptive.

You may be required to carry out other duties to commensurate with the post. This will not change the character or purpose of the post but will be necessary to maintain high standards of business practice. The post as an In-store sales consultant provides first-class sales by answering any questions the consumer might have about a product. Acts as an expert in selling goods to consumers that meet their needs and desires.

This job description, through Business reasons, may be altered from time to time to meet the changing needs of the MAVALA Cosmetic South Africa.

**Purpose of the Role/Role Overview**
- As an In-Store Sales Consultant at MAVALA Cosmetics, you will be responsible for keeping the section of MAVALA need and tidy and high genic clean. Testers and Kits must also be clean and sanitize after each customer.
- As an In-Store Cosmetic Consultant, your role is to make recommendations to customers about Nail Treatments, Skincare Treatments and beauty products. Your primary responsibilities are making sales and providing general customer service,
**General Duties/Key Responsibilities**
- Meat with customers in a sales environment to drive product sales and knowledge.
- Meeting customers’ needs by demonstrating the MAVALA the product.
- Well-presented and business-like
- Making sales appointments with clients
- Record Sales and track targets
- Record Customers details.
- Sign register when enter store and leaving the store.
- Report sales daily to sales manager before 6 pm
- Ensure proper presentation of products on shelves and stand
- Inform customer of price and special offers.
- Follow-up with any client to make sure that they are satisfied with product
- Cross-sell beauty products when appropriate.
- Replenish stock as needed.
- Adheres to all company policies and procedures
**KNOWLEDGE**
- Have MAVALA product knowledge
**SKILLS AND ABILITIES**
- Time-Oriented
- Friendly
- Excellent interpersonal and communication skills
- Self-motivated
- Results orientated
- Positive outlook
- People Person
- Reliable
- Able to deal with difficult clients or customers
- A Clear focus on customer satisfaction
**EXPERIENCE**
- 3 years as Previous Sales or experience cosmetic is essential.
- Previous experience having worked with large retailers such as Dis-Chem, Clicks, Woolworth and Independent pharmacies.
**QUALIFICATIONS**
- Matric
- Must have reliable transport
- Fluent in English (Afrikaans is advantageous)

**Job Types**: Full-time, Part-time

COVID-19 considerations:
MAVALA values their employees and ensures their safety by providing them with the necessary materials to protect themselves from the Covid-19 virus.

**Experience**:

- Sales: 3 years (required)
Work Remotely:

- No

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