IT Desk Support

**Job Advert Summary**: We are seeking three enthusiastic and customer-focused **Service Desk Agents** to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments. **Minimum...

Assist with day to day tech support at our Pencarrow office working as part of the support team. **Minimum Requirements** - Matric - Formal IT qualifications **Key performance areas** Completion of service desk tickets Adhering to IT SLAs

We are looking for a young, energetic, and vibrant Afrikaans-speaking intern to join our Service Desk team. This internship is ideal for someone who is passionate about IT support, eager to learn, and ready to gain hands-on experience in a fast-paced support environment.Key ResponsibilitiesProvide first-line support to end users via phone, email, and...

DescriptionIT SERVICE DESK ENGINEEROPERATIONS DIVISION, HAMMARSDALELocation: Hammarsdale, Durban, South AfricaLanguage(s) Requirements: EnglishSeniority Level: Intermediate LevelEmployment Type: Fixed Term ContractAn IT Service Desk Engineer position has become available at an international manufacturing company. This is a fast - paced but friendly...

We are looking for someone with a bubbly vibrant personality to be our welcoming frontline. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate...

Position reports to : Service Desk Supervisor Direct Reports : N/A Office Location: PURPOSE OF THE POSITION To provide 1st level support to the company's customers, ensuring customer calls are answered promptly and log tickets as per customer’s request/inquiries and are attended to them accordingly until a resolution is achieved. PRIMARY...

Responsibilities for Help Desk Technician - Manage Help Desk tickets in a timely manner - Provide customer assistance - Document customer interactions - Run diagnostics to resolve customer reported issues - Escalate issues to the next Tier with next level of difficulty - Install, make changes and repair computer hardware and software - Follow-up with...

Job Advert: CAPACITI Service Desk & AI Programme Location: Umhlanga Durban About the Programme: We are launching the CAPACITI Service Desk & AI Programme for 15 individuals based in Durban. This unique opportunity is designed to give participants practical experience in IT Service Desk operations while developing future-ready skills in Artificial...

**Responsibilities**: Manage the Team and client expectations Maintain systems to ensure they run properly Perform repairs, when necessary, either through online chat, phone, or in-person Train client staff on how to use new systems Requirements and Qualifications Matric certificate, an associate or bachelor’s degree in IT, computer science, or a...

**Department**: IT **Reports to**: Service Desk Manager **Background of Company**: Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an...