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Master Data and Process Analyst

2 weeks ago

Cape Town, South Africa Signal Hill Products Full time

**Overall Responsibility**:
**Focus Area 1**

**Master Data Management**
- Maintain master data management policies and procedures.
- Ensure data accuracy, completeness, and consistency across all systems and platforms.
- Collaborate with cross-functional teams to define and maintain data standards and governance practices.
- Maintain Central Repositories of Data and Policies.
- Responsible for maintaining User access and Roles with relevant software
- Monitor data quality, identify discrepancies, and propose corrective actions to enhance data integrity.

**Focus Area 2**

**Business Process Optimization**
- Analyse current business processes to identify inefficiencies and areas for improvement.
- Collaborate with various departments to streamline processes and workflows to increase operational efficiency.
- Technical: Implement processes in a no/low code solution integrating directly with ERP.
- Document and maintain detailed process documentation, including process flows, SOPs, and workflow diagrams.

**Focus Area 3**

**Cross Functional Collaboration**
- Partner with IT and other departments to implement and optimize master data systems and technologies.
- Act as a liaison between business units and IT for master data and process-related projects.
- Provide training and support to teams on master data management best practices and system usage.

**Requirements of the Role**
- BSc in Informatics or a related field.
- 1-2 years of relevant experience in a similar position.
- Excellent verbal and written communication skills.
- Strong business analysis skills.
- Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
- Demonstrable skills making clear, intuitive, and customizable dashboards.
- Demonstrable technical ability.

**Preferred Skills**
- Exceptional communication and interpersonal skills, with the ability to engage effectively at all levels of the organization.
- Proven ability to multitask and prioritize tasks in a fast-paced environment.
- A proactive mindset, open to challenges, and a strong team player.
- Excellent planning and organizational skills to ensure efficient workflow management.
- Strong analytical skills with the ability to interpret data and provide actionable insights.

**NB: Specific duties/responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are aligned with this job level.