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Administrative Officer: Employee Relations
2 weeks ago
The University of the Western Cape (UWC) is a vibrant, diverse and dynamic university, rooted in the African continent with an increasing global reach. UWC actively responds in critical and creative ways to the development needs of the country, within an ever-changing and challenging global context._
**The role of the Human Resources Department** is to support the University’s People Strategy which presents challenging people deliverables in relation to change and transformation projects and strategies. Transformational leadership is required from all at the University, and the role of HR is both to enable and facilitate processes for continuous improvement.
**Reporting to the Manager: Employee Relations (ER) & Staff Wellness**, the Administrative Officer provides proactive administrative assistance and support to the Employee Relations and Wellness unit.
**Amongst others, key duties and responsibilities will include**:
- Supporting and coordinating all administrative functions;
- Logistical arrangements for all ER and staff wellness administrative initiatives and meetings;
- Drafting, tracking and submission of documents;
- Liaise with service providers and vendors to ensure sufficient service delivery in respect of ER and staff wellness processes;
- Manages customer interactions promptly and effectively, establishing the nature of the enquiry and then taking action or referring to another fellow team member;
- Support and host visitors and clients to create a positive image and working climate;
- Maintain an efficient filing and document management and retrieval system.
**Minimum Requirements**
**We seek an Administrative Officer equipped with the following qualifications and attributes**:
- A Senior Certificate plus an appropriate tertiary qualification (at NQF level 6). A qualification in employee relations would be advantageous;
- At least 3 years proven administration experience with Employee Relations/Human Resources environment;
- Demonstrated communicative, organisational and interpersonal skills;
- Ability to work efficiently under pressure, and to adhere to and meet strict deadlines;
- Ability to work without supervision and to pay attention to detail.-
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