Technical Support Agent

A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. This role requires a proactive, adaptable, and results-oriented...

We’re looking for **Technical Support Agent** to join our dynamic support team. In this role, you’ll provide frontline support for hardware and software issues, primarily related to **POS (Point of Sale) systems**, while using **CRM** to manage customer queries. - 1-2 years of experience in technical support or IT background - 1-2 years’ experience...

Hire Resolve is looking for a Web Junior Technical Support Agent to join their team in Cape Town, WC. The client is looking for a technically skilled (IT) candidate with all-round problem-solving abilities for the position of Technical Support Agent. The duties of the Support Agent include troubleshooting and problem-solving IT / ISP related issues our...

1-grid is looking for self-motivated, energetic and innovative Advanced Technical Support Agent based at our Cape Town offices. **Qualifications and Experience** - Matric Certificate - Valid driver’s license - 2 - 3 years IT experience (preferably in hosting field) **Requirements**: - Understanding DNS and how to troubleshoot - Experience with Windows...

Company Description Yoyo powers some of the world’s leading retail brands, through customer loyalty and rewards software solutions, to offer the world's most rewarding buying experience. We create a space where passionate, smart, curious and creative people thrive. Our values are our way of being, and how we show up every day. This is how we help our...

**About us** 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life. **Job...

About us 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life. Job Purpose...

**Description** - Our client is a SaaS-enabled Marketplace that streamlines the way professional meeting and event planners find and book rooms and meeting spaces at hotels.- We're looking for a Tier 1 support agent to deliver efficient and effective support via Intercom chat, prioritizing prompt resolution of inquiries.**Requirements**: - Has strong...

1-grid is looking for self-motivated, energetic and innovative Customer Support Agents (Technical) based at our Cape Town offices. **Duties and Responsibilities**: - Providing technical support to customers via live chat, tickets or by telephone - Register, transfer and update domains - Understanding of DNS and should have been exposed to tools such as...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to...