Advanced Technical Support Agent

**About us** 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life. **Job...

Job Overview **Date Posted**: Posted 24 seconds ago **Location**: Cape Town, Western Cape **Job Title**: Technical Support Agent **Salary Type**: Negotiable **Education Level**: Diploma **Job Level**: Intermediate **Required Experience**: 1 - 3 Years Technical Support Agent - Cape Town An IT Technical Support Agent position is available in Cape...

About us 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life. Job Purpose...

Duties and ResponsibilitiesPerform monitoring of systems and fix potential issues or escalate where required.Be able to perform 2nd/3rd line hosting queries and troubleshooting.Can troubleshoot server hardware and OS software related issues.Know how to troubleshoot basic RAID (1,5,10)Can Perform Backup + restore of systems from Backups where required.Be the...

A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. This role requires a proactive, adaptable, and results-oriented...

We’re looking for **Technical Support Agent** to join our dynamic support team. In this role, you’ll provide frontline support for hardware and software issues, primarily related to **POS (Point of Sale) systems**, while using **CRM** to manage customer queries. - 1-2 years of experience in technical support or IT background - 1-2 years’ experience...

Hire Resolve is looking for a Web Junior Technical Support Agent to join their team in Cape Town, WC. The client is looking for a technically skilled (IT) candidate with all-round problem-solving abilities for the position of Technical Support Agent. The duties of the Support Agent include troubleshooting and problem-solving IT / ISP related issues our...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to...

Company Description Yoyo powers some of the world’s leading retail brands, through customer loyalty and rewards software solutions, to offer the world's most rewarding buying experience. We create a space where passionate, smart, curious and creative people thrive. Our values are our way of being, and how we show up every day. This is how we help our...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to...