Senior Product Manager

**We are Black Swan Data** In a turbulent and fast-changing marketplace, the old world of traditional consumer research is no longer enough. Where there was slow and pre-emptive questionnaires and surveys, now there's big data, machine learning and predictive analytics. For some, it's unknown territory. For Black Swan Data, it's unprecedented possibilities. Black Swan Data is on a mission to revolutionise Insights & Innovation through the power of Social Prediction. Using sophisticated data science and AI techniques, we unlock social data's potential to understand, connect and predict consumer behaviour more accurately and further ahead than before. We're fast movers. Since 2011, we've spread our wings across the UK, Hungary, USA and South Africa. Today our team of around 150 Swans (and counting) includes data scientists, developers, insights consultants, analysts, designers, engineers and marketeers. But first, we're entrepreneurs and champions of change who thrive on moving fast and breaking new ground. In 2015 we were awarded the Sunday Times #1 Fastest Growing Start-Up. In 2016 we were named the UK's Fastest Growing Exporter. And in both 2017 and 2018 we ranked high in the Financial Times 1000 Europe's Fastest Growing Companies. Since, we've been recognised by Deloitte Fast 50 and the London Stock Exchange for our cutting-edge technology and innovative approach. Now is a great opportunity to join our rapidly growing data and technology SaaS business which is led by an experienced and inspiring management team. We're passionate about what we do and committed to disrupt and drive industry change, so if you're an enthusiastic team player and go-getter we want to hear from you. - "The best way to predict your future is to invent it."_ Peter Drucker **The Team**: The product team is growing within Black Swan and our mandate from the business is exciting. Grow our products to deliver double the users, spending more time getting value, and transforming the business to be product led. We're a small and supportive team of Product Managers, Product Marketers, Product Designers, and UX Researchers/Behavioural Scientists who believe in cross pollination of ideas and learning. Whilst delivering work we look to bring the whole of Black Swan along to delivery empathy first, evidence based, and cooperative ways of working. All the things a great product team can do **The Role**: As a Senior Product Manager within our Methodology Squad, you will be responsible for the business requirements and translation of key product updates in the methods we use at Black Swan. Working with Data Scientists, Engineers, and informed by other teams, you will prioritise and ultimately decide what we build and when. With a strong link to the why for customers, this Senior Product Manager will measure value based on user outcomes with data. **What you will be doing**: - Working with stakeholders to help define product positioning, user personas and desired outcomes. Being the bridge between teams, so you're equally comfortable talking with our Engineers, Data Scientists, internal or external stakeholders. - Being able to translate both external user and internal feedback into structured user stories or tasks. - Actively managing the backlog and developing a prioritisation strategy to ensure we're always working towards the right goals. - Working within and helping to continue the overarching product roadmap for the business - Having a strong focus on product metrics, using them to get insights into customer usage patterns, and driving the most meaningful improvements based on real world feedback. - Serve as the internal and external evangelist for your product, working with the sales channel, support functions and key customers to ensure value is recognised across the business. - Work with software development counterparts to define product release requirements and be the A+ in user story development, working in sprints and iterative release cycles. - Be able to write detailed use cases and have strong stakeholder management skills. - Be metrics-focused to ensure continued product success and evolve the roadmap based on real world feedback. - Able to talk APIs and user journeys with our technical customers, not just business customers. - Able to talk business requirements and deliver technical work and reporting to non-technical audiences - Able to translate and aggregate customer feedback into structured product ideas, roadmap & backlog and plans to communicate the value of delivering a new service or feature. - Actively manage the backlog and develop a prioritisation strategy to ensure we're always working against the right goals. **About you**: - Bachelor's degree in Computer Science, related technical field, or equivalent practical experience. - 3-4 years of B2B SaaS product management experience, ideally with experience working with data-driven products. We're open to other backgrounds such as B2C. - Strong analytical and proble