Regional Technical Service Manager

2 weeks ago

Centurion, South Africa Radiometer Full time

**As a Regional Technical Service Manager for Radiometer, a Danaher company, you will lead the field service organization with a focus on customer support and operational excellence. You will manage service operations, ensure effective service delivery, and support regional sales and channel partners.**:
**Key Responsibilities**:

- ** Field Service Management**: Oversee assignments for customer support, manage the installed base for Field Service Engineers (FSEs), and make periodic adjustments.**:

- ** KPI Achievement**: Establish and drive Key Performance Indicators (KPIs) for the region by setting customized goals.**:

- ** Regional Support**: Provide Sub-Saharan service and installation reporting, and general support to Regional Sales Managers and Channel Partners.**:

- ** Service Operations**: Utilize Danaher Business System (DBS) to manage and track service department progress, oversee service delivery, and manage service escalations to improve customer turnaround time (TAT).**:

- ** Inventory and Invoicing**: Manage inventory and ensure timely invoicing of Service Work Orders (SWO).**:

- ** Channel Partner Management**: Coordinate and direct service delivery activities of channel partners and distributors across RSA and SSA.**:
**Essential Requirements**:

- ** Financial Management**: Support regional services P&L, manage expenses, revenue plans, and financial performance targets.**:

- ** Strategic Input**: Contribute to the development and execution of service strategies, business development, and performance objectives.**:

- ** Operational Objectives**: Establish and delegate operational objectives, supporting the strategic goals of Radiometer.**:

- ** Leadership and Mentorship**: Provide guidance, mentorship, and lead by example to drive excellence in execution and performance.**:

- ** Team Talent Management**: Manage training needs, performance, and engagement of the field team, acting as an advisor, facilitator, mentor, and leader.**:
**Preferred Experience**:

- ** Cost Control**: Manage service revenue, collectables, service contracts, and spares/consumables billing. Prepare and submit yearly service budgets.**:

- ** Cross-Unit Collaboration**: Frequently interact with other unit managers to review business objectives and set goals.**:

- ** Policy Enforcement**: Enforce service policies and procedures.**:

- ** Channel Partner Support**: Manage and support channel partners and third-party service providers.**:

- ** Proven Management Experience**: 3-5 years of demonstrated success in managing a technical services team.**:
**This role requires a blend of technical acumen, strategic insight, and leadership skills to ensure exceptional service delivery and drive business success within Radiometer, a Danaher company.**:
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

  • Senior Manager Technical Services

    5 days ago

    Centurion, South Africa The South African Weather Service (SAWS Full time

    **Declaration** - The South African Weather Service (SAWS) is a Section 3(a) public entity under the Ministry of Water and Environmental Affairs and is governed by a Board of Directors. The company became a public entity on 15 July 2001 in terms of the South African Weather Service Act (No. 8 of 2001). It is an authoritative voice for weather and climate...

  • Regional Manager

    3 days ago

    Centurion, Gauteng, South Africa Bidvest Protea Coin Full time

    A Vacancy exists for 2X Regional Managers in the Critical Infrastructure - MTN Division based in Centurion – Head Office  The suitable candidate's main responsibilities and duties include, but are not limited to, the following: Job Purpose:The Regional Operations Manager is responsible for overseeing the operational effectiveness, compliance, and...

  • Regional Manager

    5 days ago

    Centurion, South Africa F & G Sourcing Specialist Full time

    Our client that is a leading Quick Service Restaurant (QSR) company with a strong presence in the industry that is currently seeking an experienced **Regional Manager** to join our team in Centurion. **Key Responsibilities**: - Oversee and manage the daily operations of multiple QSR stores in the region - Drive sales and profitability through effective...

  • Technical Manager

    6 hours ago

    Centurion, South Africa IQVIA Full time

    **Job Title: Technical Manager - Poultry** **Location**: West Africa - Senegal **Key Responsibilities**: - Provide technical support to client veterinary affairs activities in the Senegal and Ivory Coast region. - Deliver training to ensure correct product market introduction and usage. - Increase uptake of commercial opportunities supporting livestock...

  • Regional Manager

    3 weeks ago

    Centurion, South Africa Bidvest Protea Coin Full time

    A Vacancy exists for 2X Regional Managers in the Critical Infrastructure - MTN Division based in Centurion – Head Office The suitable candidate’s main responsibilities and duties include, but are not limited to, the following : Job Purpose : The Regional Operations Manager is responsible for overseeing the operational effectiveness, compliance, and...

  • Regional Marketing Manager

    2 days ago

    Centurion, Gauteng, South Africa Enza Zaden Full time

    Regional Marketing ManagerDo you have a passion for agriculture and a talent for strategic thinking? We're looking for a Regional Marketing Manager to join our Enza Zaden team and drive brand presence, product positioning, and market engagement across key regions. If you're excited to translate market insights into impactful marketing strategies that support...

  • Regional Marketing Manager

    6 hours ago

    Centurion, South Africa Enza Zaden Full time

    Regional Marketing Manager Do you have a passion for agriculture and a talent for strategic thinking? We're looking for a Regional Marketing Manager to join our Enza Zaden team and drive brand presence, product positioning, and market engagement across key regions. If you're excited to translate market insights into impactful marketing strategies that...

  • Regional Marketing Manager

    1 day ago

    Centurion, South Africa Enza Zaden Full time

    Regional Marketing Manager Do you have a passion for agriculture and a talent for strategic thinking? We’re looking for a Regional Marketing Manager to join our Enza Zaden team and drive brand presence, product positioning, and market engagement across key regions. If you’re excited to translate market insights into impactful marketing strategies that...

  • Regional Marketing Manager

    3 days ago

    Centurion, Gauteng, South Africa Enza Zaden Full time

    Description Regional Marketing ManagerDo you have a passion for agriculture and a talent for strategic thinking? We're looking for a Regional Marketing Manager to join our Enza Zaden team and drive brand presence, product positioning, and market engagement across key regions. If you're excited to translate market insights into impactful marketing strategies...

  • Account Manager Services

    2 weeks ago

    Centurion, Gauteng, South Africa Enerpac Tool Group Full time

    OverviewHYDRATIGHT by ENERPAC - Who we are?Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group's businesses are global leaders in high...