Learning Specialist

**Job Advert - Learning Specialist**

Do you like a to facilitate people's learning journeys?
Do you know how to do a learning needs analysis and curate the content and then deliver the course with an empathetic and effective human touch?

We are employing a Learning Specialist with amazing written, verbal and interpersonal communication skills. Someone who enjoys working with people and takes personal responsibility for other peoples' learning.

**Primary Purpose**

The Learning Specialist develops learning material and delivers it to the intended audience.

The incumbent facilitates learning journeys for their business area, ensuring that career and development plans are in place, implemented and monitored.

The Learning Specialist also facilitates/delivers Induction, Learnerships and Graduate Programmes and provides accurate learning analytics for continuous improvement.

**Minimum Requirements**

Experience
- 2- 3 years' recent and relevant working experience in a Learning & Development role
Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
- Some knowledge of learning management systems and web delivery tools

**Qualifications**:

- Bachelor's degree in Sociology or a Bachelor's degree in Psychology or an equivalent qualification in Education, Training and Development.

Competencies
- Demonstrate knowledge of targeted training programmes
- Have a good understanding of the principles of adult learning
- Display integrity, reliability and well-developed interpersonal skills to interact with employees across all levels in the business
- Be proactive and focused on the Learning & Development goals
- Demonstrate problem analysis and solution finding skills
- Display service orientation at all times (not negotiable)
- Demonstrate excellent attention to detail
- Possess the ability to define, develop and articulate learning and development needs
- Possess the ability to engage with respective business leaders with the ability to build and maintain effective working relationships
- Demonstrate good facilitation and presentation skills
- Display good verbal and written communication ability
- Display resilience and the ability to cope with pressure
- Possess the ability to coach and develop others
- SDF knowledge

**Roles and Responsibilities**:
DEVELOP LEARNING MATERIAL CURATED THROUGH NEEDS ANALYSIS AND DELIVER THE COURSE
- Conducts learning needs analysis for the division and build a learning plan to address those needs
- Work with internal stakeholders to execute learning and development strategies
- Design and develop learning programmes and content
- Deliver the learning programmes correctly
- Measure the impact of the learning and implement continuous improvement activities
- Use the latest and most applicable trends in learning and development practices
- Source and negotiate with service providers for training interventions
- Coordinate and manage the technology and stakeholders to develop online training
- Design, develop and implement online modules
- Coordinate delivery of online/virtual training as a refresher and reinforcement to training delivered
- Drive brand values and philosophy through all learning and development activities.

REPORTING AND LEARNING/TRAINING METRICS
- Produce reports on learning interventions on time and on request
- Implement and monitor training metrics
- Consolidate information in a monthly and annual basis for reporting purposes
- Provide data for your area's WSP and ATR Submissions

CAREER & DEVELOPMENT PLANS
- Facilitate the preparation of Learning Journeys by assessing aligning to the individuals performance
- Design and develop career pathways for your business area
- Provide Learning analytics for continuous improvement
- Design and develop and facilitate an effective induction programme for new employees, learners and graduates

INDUCTION & ORIENTATION

Bursaries, Internships, Learnerships and Graduate Programmes
- Manage and co-ordinate bursaries, internships, graduate programme
- Know the latest developments in learnerships and skills development programmes and recommend ways to build a strong skills pipeline to future proof your business area
- Demonstrate heartfelt professional empathy when interacting with learners, bursars and graduates
- This position is advertised in line with our commitment to Employment Equity._