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Business Improvement Manager

2 weeks ago

Centurion, South Africa Vodafone Full time

**Description**:
The Business/Process Improvement Manager may assist with planning and is responsible for the effective delivery of activities that improve the business performance of and within Vodafone, including business process re-engineering and cross-functional project co-ordination.The Business/Process Improvement Manager focusses upon the supervision of a team, who ensure that the organisation has the appropriate methodology, tools and processes to perform in an optimum way. Analysing the performance and trends, through KPI analysis and reporting, whilst conducting various qualitative reviews to provide continuous improvement programmes and deliver demonstrable and quantifiable benefits.Typically reports to the Senior Business/Process Improvement Manager.

**Job Responsibility**:

- Develops, deliver and advises on processes and activities for the delivery of business change/transformation programmes;
- Supervises a team of Business/Process Improvement professionals who deliver activities for process redesign/automation, operating model redesign and implementation, strategy deployment, methodology creation and roll out or other such initiatives;
- Drives and manages the team
- s performance, with the aim of driving efficiencies and reducing waste across the business;
- Embeds tools and techniques for continuous improvement across the wider community as and when required;
- Delivers best business practices within the organisation and builds awareness of discipline, industry and market trends externally;
- Builds solid relations and works closely with internal stakeholders (including Business Managers) to proactively identify opportunities for improvement, providing insight, recommendations and closed loop feedback reporting;
- Uses best practice knowledge to support promoting culture change and influence internal partners by training, coaching and sharing best practices in structured problem solving,
- process improvement, process management and operational routines;

**Skills**:
System and Process Transformation

Business Partnering

Governance Management

Process and Performance Analytics

Project and Programme Management