Senior Sales Administrator

4 days ago

Johannesburg, South Africa HeadHunters Full time

**Reference**
- PE001361/RW**Sector**
- Sales**Location**
- Gauteng, JHB - Northern Suburbs**Salary Interval**
- Monthly**Package**
- None-negotiable**Description**

**Requirements**:

- Matric.
- Tertiary qualification will be an added advantage.
- 2-5 years’ experience in ICT related position / industry (essential).
- Good MS Excel and Word skills.
- Excellent communication (verbal and written) skills.
- Ability to work in a high-pressured and fast paced environment.
- Ability to meet deadlines and work overtime when required.
- Team player.
- Ability to build strong ethical relationships with all stakeholders.
- Professional phone manner.
- Strong sense of accountability.
- Process orientated.
- Task and time management skills.
- High attention to detail.

**Duties and Responsibilities**:
Product admin support functions:
- General support and assistance to product manager.
- Drafting business cases.
- Management of product changes.
- Weekly reporting on internal product related projects
- Preparing proposals.
- Dispatching of tickets to correct resources to assist with product onboarding.
- Managing internal and external communication for product changes, including price changes.
- Weekly progress reports on product onboarding.

Sales administration functions:
- Sales team assistance with regards to the following functions when requested via the dispatching portal.
- Creation of company prospect record.
- Running feasibilities for connectivity.
- Proposal assistance for basic solutions deemed “basic”.
- Supplier ticket creation and follow ups.
- Opportunity Conversion and Management.
- Ensuring checklist is met by account manager handover.
- Formatting the product code line items as per process defined in the naming convention document.
- Creation/attachment of config files as per naming convention document.
- Creation of supplier tickets and follow up.
- Sending of required product documentation to the client.
- All client communication necessary to achieve sales order conversion.
- Escalations where required for assistance.
- Prepping the opportunity as per the timelines provided.
- Ensure opportunity is processed as per stipulated guidelines.
- Accurate and timeous processing of client cancellations and service re-alignments.
- Dispatching of tickets from the sales board to the correct resources when needed.
- Back up support to other administrators when on leave.

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