Verifications Analyst

2 days ago

Century City, South Africa White Hat Gaming Full time

**Purpose of the Role**:
To ensure that all Verification related checks and internal checks are carried out to prevent identity fraud and ensure all SLAs are adhered to.

**Responsibilities**:

- Performing initial investigations and taking immediate corrective action to mitigate losses to the business by suspending suspected and closing confirmed fraudulent accounts.
- Additional operational tasks assigned by management.
- Identify area of concern and escalate accordingly.
- Coordinate with internal teams for all requirements related to preliminary KYC checks and document verification.

**Requirements**:

- Understanding of the verification channels and requirements.
- Experience of working in an ecommerce business.
- Strong Attention to details skills.
- Extensive knowledge of the full MS Office suite, specifically Excel.
- Knowledge of KYC and document requirements in an online gaming environment.
- Experience in working for an international contact centre.
- Ability to work in different shifts.
- Ability to work in a multi-dimensional environment.

**_ Moonspin is committed to the transformation and redressing of past inequalities. Our employment equity goals will be considered in our selection process._

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