Customer Experience Administrator

2 days ago

Port Elizabeth, South Africa ADvTECH Full time

**LOCATION**
Port Elizabeth Campus

To manage the front-of-house duties and responsibilities at the welcoming area of the campus, answer all telephonic calls in a professional manner and route the calls to the required extension & provide efficient ad hoc administrative support to the Campus Head and Customer Relations Officer.

**KEY RESULT AREAS**
- Manage the front of house duties at the welcoming area of the campus and answer telephonic calls in a professional manner and route call to the required extension.
- Provide efficient administrative support to the Campus Head and Customer Relations Officer (CRO).
- Assist Campus Head and Customer Relations Officer with the implementation and maintenance of ad hoc projects, as and when required.

**QUALIFICATIONS**:

- Grade 12 qualification (non - negotiable).
- Basic Higher Certificate (preferred).
- MS Office Full package.
- MS Office Advanced.

**EXPERIENCE**:

- 2 years administration front office.
- 1-year Executive assistant.

**SKILLS**:

- Advanced Oral & Written Communication.
- Time Management & Planning.
- Willingness to Learn.
- Customer Service Focused.
- Excellent communication and interpersonal skills.

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