Receptionist

**Office Receptionist**

**Company**

Investment Holding company is looking for a dynamic Office Receptionist to join their team.

**Purpose**

Greeting visitors and delivering exceptional customer service assistance. Answering calls and re-directing them, accordingly, addressing visitor questions and needs. Providing an overall welcoming environment. Performing adhoc administrative duties as needed.

**Responsibilities**
- Efficiently and courteously answering all incoming and outgoing phone calls and timeously directing them appropriately
- Dealing with all telephonic enquiries
- Manning the front desk reception and being the first point of contact for the team (internal) and any external visitors and ensuring the Company’s current COVID guidelines are followed
- Preparing and serving teas, coffee, and other refreshments to clients as and when required
- Be the face of the company - the first point of contact for visitors and staff, welcoming and assisting visitors with whatever they need on arrival
- Assist with inboard and founder relations, including scheduling, preparing board packs and any document preparation as required and logistics for board meetings
- Mail handling, distribution and managing the process of receiving packages or deliveries
- Ensuring that the entrance area, meeting, and boardroom is always stocked with informative reading material and is always kept in a presentable state.
- Assist with dealing with external maintenance persons and tradesmen to ensure that all office maintenance and repairs are carried out on time
- Maintaining company databases
- Positively respond to both internal and external customers through effective communication and very strong customer service
- Understand company procedures and processes and operate them to the required standard
- Liaise with other team members as required to ensure issues are appropriately resolved
- Ensuring customers focus within all areas of operational activities, and that effective relationships are maintained with key client contacts
- Promoting and maintaining the core values of Group of Companies
- Manage help desk for all Facilities requests, responding, assigning, and escalating as required, adhering to client SLAs
- Performing any ad-hoc duties as required

**Requirements**:

- Minimum 6-10 years relevant experience
- Diary management experience
- Strong Microsoft Skills (typing, MS Excel, Windows, PowerPoint)
- Relevant qualifications

**Salary**: R14,000.00 - R16,000.00 per month

Ability to commute/relocate:

- Bryanston, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- Administrative office procedures, practices and equipment: 6 years (required)