Padel Club Manager

2 weeks ago

Centurion, South Africa The HR Bubble Full time

Key Responsibilities:
Club Operations Management:

- Oversee the daily operations of the padel club, ensuring all facilities are maintained to the highest standards.
- Manage bookings, schedules, and events to optimize court usage and member satisfaction.
- Implement and enforce club policies, ensuring a safe and enjoyable environment for all members.

**Member Engagement**:

- Foster a welcoming atmosphere by engaging with members regularly, addressing their needs, and encouraging participation in club activities.
- Develop and implement programs, leagues, and events to enhance member experience and attract new members.
- Handle member inquiries, feedback, and complaints with professionalism and a solutions-oriented approach.

**Staff Management**:

- Lead, train, and motivate a team of staff, including coaches, administrative personnel, and support staff.
- Schedule staff shifts, manage performance, and ensure excellent service delivery.

**Financial Management**:

- Monitor and manage the club’s budget, including revenue from memberships, events, and other services.
- Track expenses and ensure financial targets are met while maintaining high-quality services.
- Develop and execute strategies to increase revenue, including member retention initiatives and marketing campaigns.

**Sponsorship and Corporate Engagement**:

- Identify and reach out to potential corporate sponsors to secure partnerships for club events and tournaments.
- Plan and execute padel tournaments and other events that are backed by sponsors, ensuring these events meet both the club’s and sponsors’ expectations.
- Build and maintain strong relationships with corporate partners, leveraging these connections to enhance the club’s offerings and visibility.
- Demonstrate a proactive and engaging personality to confidently approach and invite companies for collaborations.

**Marketing and Community Outreach**:

- Collaborate with the marketing team to promote the club, including social media management, community outreach, and partnerships with local businesses.
- Organize and promote events, tournaments, and corporate team-building activities to enhance the club's profile.

**Facility Maintenance and Development**:

- Ensure all facilities are in excellent condition, coordinating with maintenance teams for repairs and upgrades.
- Plan and execute improvements or expansions to enhance the club’s offerings and member experience.

**Qualifications**:

- Proven experience in managing a recreational or sports club, preferably in a padel, tennis, or similar environment.
- Strong leadership and people management skills with the ability to motivate and develop a team.
- Exceptional communication and interpersonal skills, with a talent for building relationships and resolving conflicts.
- Experience in securing corporate sponsorships and organizing sponsored events or tournaments.
- Strong organizational and multitasking abilities, with attention to detail and a proactive approach to problem-solving.
- Financial acumen, with experience managing budgets, tracking expenses, and driving revenue.
- Passion for sports and a deep understanding of the padel community is a plus.

**Working Conditions**:

- This role requires evening and weekend work, depending on club activities and events. [ days off will be during the week and 1 weekend per month] but must be available on cell phone.

The manager will spend time both in the office and around the club facilities, interacting with members and staff

Pay: R25 000,00 - R30 000,00 per month

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