Sales and Marketing Administrator

**Duties and Responsibilities**:
**1) Marketing**:

- Management and coordination of all marketing activities
- Co-ordinate and facilitate all event marketing
- Create content and be involved in content planning meetings and pitch ideas for the website and social media channels
- Maintenance of the Company Website
- Monitor, track, analyse and report on performance on social media platforms
- Researching trends and updates in marketing and social media
- Assist various departments with internal and external marketing communication
- Assist sales department in all marketing material and mail shots on specials
- Advise the sales department of any new marketing information, press releases, technical; innovations and customer responses

**2)**
**Sales**:

- Weekly and monthly reporting of sales numbers and targets
- Running daily sales analysis and updating pipeline tracker
- Taking minutes of weekly Sales meetings
- Support FM with weekly Aged Stock reporting
- Assist with lead generation (cold calling) to potential new clients and client groups (developers)
- Monitor tender sites and screen potential tenders, acquire all tender documents, schedule kick-off meetings and co-ordinate the entire tender process till successful submission
- Stay up to date with new products/solutions;
- Maintain regular self-learning with regard to fibre products/solutions
- Track customer complaints, issues and queries and ensure they reach a successful and appropriate conclusion
- Processing of customer quotations and orders
- Maintain minimum GP % on Sage system according to company policy and procedures
- Liaise with Procurement and maintain standard product pricelist
- Conduct Competitor analysis to ensure the company stays market-related
- Conduct customer surveys to assure a high level of client satisfaction
- Perform any ad hoc duties deemed appropriate by the Sales Team/Management

**3) General admin**:

- Co-ordinate corporate gifting and gifts when required
- Assist with proofing written material for style, grammar, etc.
- Arranging and booking of travel, accommodation, and car rental for business travels
- Assist with standardising of all official Company documentation
- Providing personal assistance and support functions to the Executive Management team
- Assist with general administrative tasks

**Key Performance Areas**:

- Maintaining and managing marketing schedules
- Monthly updates of the website and social media info
- Monthly update of all info and content for video streaming
- Weekly and monthly reporting of social media stats
- Weekly and monthly reporting of sales numbers and targets
- Running daily sales analysis and updating pipeline tracker
- Taking minutes of weekly Sales meetings
- Support FM with weekly Aged Stock reporting
- Create lead generation via cold calling
- Successful tender site monitoring and submissions
- Self-learning with regard to fibre products/solutions

**Required Qualifications and Experience**
- Grade 12
- Qualification in Marketing
- Solid MS Office skills (Word, Excel, PowerPoint, Outlook)
- SAGE Evolution of similar CRM software experience
- Minimum 3 years’ experience in a similar role
- Experience in developing and executing marketing campaigns
- Development Software, Google Analytics, Google AdWords, WordPress, and Social Media platforms (LinkedIn, Facebook, Twitter, and YouTube) will be advantageous
- Tender management experience

**Skills and Knowledge**:

- Strong written and verbal communication skills
- Multitasking and time-management skills
- Knowledge of Sales and Marketing principles and processes
- Ability to organize, plan and adhere to deadlines
- Ability to identify emerging marketing trends
- Lead generation and cold calling
- Knowledge of Market Analysis
- Knowledge of Competitor Analysis

**Personal Attributes and Competencies**:

- Professional attitude and appearance
- Reliable and trustworthy
- Self-starter and willing to take initiative
- Technical aptitude
- Tenacious and persuasive personality
- Ability to thrive under pressure
- Ability to work independently and within a team
- Target driven
- Strong attention to detail
- Mature and positive attitude
- Drive for Customer satisfaction