Senior Manager: Hcm Strategic and Operational Support

The Senior Manager: HCM Strategic and Operational Support is responsible for driving the strategic alignment and operational effectiveness of the Human Capital Management function. The incumbent will serve as a strategic advisor and thought partner to the HEAD HCM, playing a critical role in translating strategic priorities into actionable operational plans that deliver measurable results across the organisation.

**Location**:
GROENKLOOF NATIONAL PARK (HEAD OFFICE)

**Requirements**:

- NQF level 7 in Human Resource Management, Business Administration, Industrial Psychology, or related field.
- 8-10 years’ experience in Human Capital/HR.
- 5 years in a senior/executive support or strategic role.
- Strong understanding of performance management, change management, and governance frameworks.
- Experience in managing large-scale HCM programmes and working with executive leadership.
- Ability to work under pressure and manage competing priorities.
- Knowledge of labour legislation, HCM governance, and compliance standards
- Proficiency in HCM information systems and reporting tools.

**Responsibilities**:
Strategic Support:

- Support the HEAD HCM in the development, refinement, and execution of the HCM strategy.
- Coordinate strategic planning processes and align divisional objectives with organisational goals.
- Monitor and report on progress against strategic KPIs, operational plans, and transformation targets.
- Conduct trend analysis, benchmarking, and research to inform strategic decision making.

Operational Integration and Programme Delivery:

- Drive the implementation of key HCM programmes (e.g., performance management, organisational design, change management).
- Ensure integration and alignment of HCM initiatives across all divisions and Parks.
- Identify and resolve barriers to programme delivery and operational execution.
- Lead special projects and cross-cutting initiatives on behalf of the HEAD HCM.

Governance, Compliance and Risk Management:

- Monitor compliance with HCM policies, regulatory frameworks, and audit requirements.
- Coordinate the development, approval, and review of HCM policies and procedures.
- Ensure timely reporting of HCM risks and mitigation actions to relevant governance structures.
- Liaise with legal, audit, and governance functions to address compliance issues.
- Stakeholder Engagement and Communication.
- Act as liaison between HCM and internal stakeholders, executive leadership, and external partners.
- Prepare strategic reports, briefing notes, and presentations for the HEAD HCM and executive and governance structures.
- Support effective communication and change management related to HCM initiatives.

Performance Monitoring and Reporting:

- Develop and maintain dashboards and reporting tools to track HCM performance metrics.
- Support the performance management cycle within the HCM team.
- Drive a culture of accountability and continuous improvement across the function.

**Please Note**:
SANParks is an equal employer, preference will be given to people with disabilities

**Salary**:
R943 635 - R1 415 505

**How To Apply**:
**Documents Required**:
A cover letter, detailed Curriculum Vitae, certified copies of qualification(s) and Identity Document (certified with the past 3 months) to the following address:
Human Capital Management

SA National Parks

PO Box 787

PRETORIA

0001

Applicants in possession of foreign qualifications should submit evaluated results by the South African Qualification Authority.

Applications that have not been responded within 21 days should be regarded as unsuccessful.

**Closing Date**:
22 August 2025