Night Manager
1 week ago
Join the A24 Group, a leading medical staffing agency with over 25 years of excellence in connecting healthcare professionals with rewarding roles across South Africa and the UK. We’re seeking a skilled **Out of Hours (OOH) Night Manager** to lead our night shift team at our Bree Street office in Cape Town, ensuring top-tier service delivery in a dynamic environment.
**Your Role**:
- Lead and motivate our night shift consultants to achieve KPIs and maintain high performance.
- Oversee nightly operations, ensuring compliance with company standards and procedures.
- Handle complaints efficiently, adhering to A24 Group’s complaints department protocols.
- Ensure HR policies, including sick and annual leave, are followed.
- Provide regular performance updates to the OOH Senior Manager during monthly reviews.
- Uphold professionalism and foster a collaborative team culture.
**What You Bring**:
- Proven leadership experience, preferably in night shifts or healthcare-related settings.
- Strong problem-solving skills to manage complaints and operational challenges.
- Understanding of HR processes and compliance.
- Results-driven with a focus on meeting targets.
- Ability to thrive in a fast-paced night shift environment.
**Why A24 Group?**
- Be part of a trusted, award-winning agency known for reliability and quality staffing solutions.
- Work in the vibrant heart of Cape Town’s Bree Street.
- Competitive salary with night shift incentives [Insert benefits, if applicable].
- Opportunities for growth within a globally recognized organization.
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