Senior Fund Administrator

About Sanlam Corporate
Sanlam Corporate forms part of Sanlam Life and Savings Cluster which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over100yearsof expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.

We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success by embracing diversity and growing our talent. We do this through living our values of having the courage to be bold, care, collaboration and an intolerance for mediocrity. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future -your career, your personal development and of achieving awesome things. We pride ourselves in helping our employees to realise their worth and live with confidence. What will you do?

**Key Responsibilities**:

- Administration of Retirement Funds and maintenance of member level transactions across functional systems and functional areas within SEB Core.
- Supervision of and sign-off on correctness of administrator(s) processing, recording, reporting and related compliance matters.
- Adhere to service level agreements. (Internal and external)Adhere to internal controls and procedures in place.
- Professional verbal and written communication and reporting to clients. (Internal and external)
- A thorough understanding of and compliance with the Pension Fund Act, Fund Rules and Income Tax Act and any other relevant legislative requirements.
- Investigate, resolve and respond to ad hoc operational requirements, internal and external. (Verbal and in writing)
- Identify and inform Management of any issues. (Escalation)
- Handle all internal and external client requests and enquiries in a professional manner.
- Monitor the work management system and escalate critical incidents.
- Foster and maintain the relationship with internal departments e.g. Internal auditors Fund accounting, Legal.
- Effectively manage and coordinate the daily workloads and work functions of a small team.
- Provide Team Leader with input on the team members training needs on business processes and systems.
- People management.

What will make you successful in this role? Matric/Grade 12 3 to 4 years Employee Benefits Experience A relevant tertiary qualification will be advantageous Certificate of Proficiency (COP) or Introduction to Retirement Funds (IRF) qualification will be advantageous Knowledge and skills Previous retirement fund experience Proficiency in MS Office (word, excel, power point) Conflict management at supervisory level Behavioral Competencies Strong attention to detail and proactive attitude Strong ability to organize and prioritize Excellent communication skills both written and verbal Results-focused and displays energy when performing tasks Time management skills Ability to work independently Innovative and demonstrates initiative Ability to perform well under pressure and meet deadlines Inter-personally skilled Ability to collaborate and pull information together Proactive attitude and a team player Personal Attributes Plans and aligns - Contributing independently Interpersonal savvy - Contributing independently Communicates effectively - Contributing independently Optimises work processes - Contributing independently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Turnaround time
The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.