Functional Area Manager

**Key Accountabilities/ Principal Responsibilities**

**Primary Duties**
Technical and Soft Services Project Leadership
Growth, budgets, profitability and cost control
Manage Technical maintenance and project development
Manage staff performance
Contract Management and Procurement
Manage CAFM System
Administration
Health and Safety Compliance
Security compliance
Quality assurance for Technical, OHSE and Security

**Secondary Duties**

**Leadership**
Work closely with and support management to achieve project deliverables.
Define and implement effective project and operational structures to deliver objectives, OHSE and compliance and service delivery to establish project direction and culture
Responsible to ensure business objectives regarding the day-to-day operations are met.
Develop and implement a comprehensive control strategy aligned to the broader business objectives
Formulate and update risk assessment strategies to proactively minimise the impact which affect operations
Oversee rollouts of new services -as well as the operational risks involved in these rollouts
Create and implement procedures and / or work instructions for services
Introduce adapt procedures in response to operational changes

**Growth, Budgets, Profitability and Cost Control**
Act as Technical and Soft Services Consultant expert on the project
Develop and maintain a successful business partnership with Identify value added opportunities and make proposals or presentations to the client
Develop, implement and maintain best practice for client services
Check, manage and monitor compliance of the SLA.
Develop an effective, customer based, proactive relationship at all levels with the client
Ensure profitability
Manage, control and ensure cost containment
Develop and implement a comprehensive control strategy aligned to the broader Technical, Soft Services compliance and objectives
Initiate maintenance projects to improve efficiency and reduce operating costs, and promote workplace efficiency along with profitability

**Manage Technical maintenance and Soft Services**
Oversee and manage all technical maintenance and soft services requirements and implementation thereof and ensure contractors timeous execution of services.
Provide vision to all reporting staff to complement the business vision, setting the tone and direction for the company technologies
Ensure policies and practices are constructed to attain the right placement of staff and oversee compliance thereof
Conduct regular meetings with functional area heads to ensure compliance in reaching business objectives as well as encourage cohesion between staff and partners

**Manage staff performance**
Oversee and manage the allocation of duties to all subordinates via formal job descriptions and structured task allocation
Manage and oversee team performance via the formal performance management system, and ensure compliance to the performance management process for direct reports
Ensure all subordinates are fully conversant with governing standards and compliance with requirements. (Company and project)
Oversee and provide advice, guidance and technical support to subordinates to enhance development and create learning opportunities to improve performance
Mentor and train staff in technical and behavioral competencies
Oversee and ensure effective disciplinary and grievance management, in order to maintain a positive working environment and enhance performance.
Ensure training and development strategies are accomplished timeously and cost effectively
Initiate and manage all disciplinary related matters for technical staff allocated to the project

**Contract Management**
Oversee and manage all administrative elements of the contract
Managing contract risk
Managing the contracts and implementation
Controlling budgets, costs and revenue, and driving profitability
Legislative compliance
Ensure proper procurement in line with Company policy
Promoting and complying with BEE requirements of the Company
Setting up proper contracts and SLA’s and managing Company risk
Manage and control procurement and expenditure for the project
Oversee procurement, operations and timetables for Services
Prepare reports and make recommendations for improving the facilities services and Operations - take control of the technical financial model and ensure compliance for monthly report
Monitoring of Contractors’ SLA’s and responsibilities
Responsible for maintaining contracts with vendors / contractors for the requisition of supplies, materials and inventories

**Manage CAFM System within Technical Environment**
Advise as to the best method in setting up and tailoring to project needs
Allocate users that will be in place in order to effectively use the system
Monitor, manage and control inputs and outputs
Developing needs and outputs specific to services and implementing

**Administration**
Design and implement administrative standards in Procurement, Accounts and CAFM
Ensure implementation of quality m