Head of Process Automation Mr Price Group
3 days ago
**Head of Process Automation**
**_ your purpose_**
**_ Mr Price Group is hiring a Head of Process Automation to join our Advance team._**
The automation team exists to support the group on their journey of digital transformation. This role focuses on process design and the automation of manual, transactional and repetitive tasks in order to reduce risk and unlock capacity within the workforce to focus on value-add activities.
This role works alongside businesses to optimize and re-engineer business processes to address our operations' resiliency, efficiency, agility, and productivity, ensuring both current and future readiness.
**_ your day-to-day responsibilities_**
- Actively engage with internal stakeholders across the group to identify opportunities to create efficiency in conjunction with the business.
- Lead the team to define, scope, re-design, optimize and automate using current solutions available.
- Oversee all project implementation from inception through to delivery and support.
- Responsible for determining ROI for all opportunities.
- Prioritize opportunities to align with group strategy and initiatives.
- Support and maintain the digital workforce of bots maintaining business SLAs
- Team leadership and management
- Interaction with and management of external vendors
- Translate the automaton strategy into tactical deliverables and the execution thereof.
**_ what are the minimum requirements?_**
- Degree / Diploma in Computer Science/Engineering or Business Management, or similar relevant field.
- 8-10 years of experience in business optimization/analysis/process engineering/intelligent automation. (Retail industry experience advantageous)
- A proven track record of implementing projects and solutions in a complex environment.
- Industry knowledge and experience with Robotic process automation and Intelligent automation or process improvement technologies.
- Project management experience, preferable in an agile environment
- Attention to detail is a must, strong in critical and design thinking
- Ability to zero base thinking and think outside the box
- Must be a self-starter, self-motivated, and proactive with the ability to work independently
- Confident and able to communicate at all levels of the organization
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