Executive Collections

1 week ago


Durban, South Africa Pollock and Associates Full time

Executive Collections Bank/Fin Services/Insurance

Durban - Kwa Zulu Natal - South Africa

Reporting to the Managing Executive you will be required to introduce leading technologies, processes and data practices, and design and deliver performance-driven solutions for existing and new clients. Your strategy will be focused on local and international markets.

You will have a deep understanding of the Outsourced Debt Collection sector and previous experience in managing/optimising operations. Take the lead in building and maturing the organisational capability relating to debt collection. Optimise the performance, productivity and profitability of the business and enable significant growth of the business.

Key to this role is your Entrepreneurial spirit. An analytical thinker with excellent quantitative and superior problem-solving skills.

Essential Qualifications and Experience:

- Minimum of 5 years related experience in a leadership role in a business with 300+ staff within the Outsourced Debt Collection sector in SA and/or internationally
- Proven track record of performance in a business leadership role in this industry sector
- Established networks and extensive client relationships in this industry sector
- Risk appetite and preparedness to back yourself and be ready for a career challenge
- Relevant degree in a business or commerce-related field preferred
- Ability to design debt collection strategies aligned to Campaign requirements
- Excellent knowledge of Legislation, regulations, and codes of conduct governing credit granting and debt recovery in SA
- Proven negotiation and deal-making skills
- Strong business development experience with the ability to maintain client accounts
- Detail-oriented and comfortable with a fast-paced environment



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