Training & E-learning Administrator

1 week ago


Bryanston, South Africa African Parks Full time

**Purpose of role**:
Is to provide technical support to AP users on the implementation of a learning management system (e.g. EdApp, Moodle or similar), create and maintain Standard Operations procedure learning content via the EdApp, as well as maintenance of e-learning records.

**Role and Responsibilities**:
**Content Creation & Integration**
- Engage line management to assist with the identification of a training needs analyses across various functional areas.

Design, develop, and implement high-quality online courses for our EdApp across our Technical SOP Manuals for each function such as law enforcement, Finance; Human Resources; Information Technology; Infrastructure & Logistics; Law Enforcement & Intelligence; to mention but a few.

Incorporate multimedia elements such as videos, graphics, and interactive modules to enhance user experience.
- **E-learning Portal Administration**: Manage and maintain the EdApp e-learning portal, ensuring its smooth operation and accessibility for users.

Oversee the testing and upload of Onboarding related test learning courses/SOP related courses and materials on the portal.

Regularly review and update e-learning content to ensure relevancy and compliance.
- **Operational Support**:
Collaborate with IT to address user queries and technical issues related to the E-learning portal and other digital systems (where applicable) in a timely manner.

Provide ongoing technical support and guidance to users, ensuring they have a seamless learning experience.

Continuously monitor and analyze e-learning usage metrics (e.g. training return on investment, % training or e-learning spend against budget, course or training completion rate against schedule, and so on).

Generating reports on e-learning adoption, course completions, and feedback.

**Required qualifications, competencies and experience**:
Bachelor's degree or diploma in Education or Instructional Design or Information Technology, or related field.
- Minimum of 3-5 years of experience in e-learning content creation and portal administration.
- Proficient in e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or similar.
- Strong understanding of Learning Management Systems (LMS) and their functionalities.
- Excellent written and verbal communication skills.
- Solid training material development and facilitation skills
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Understanding of French or Portuguese will be an advantage.



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