Contact Centre Agent

Our client in the multimedia industry is seeking contact centre agents to assist customers via live chat platforms within a shifted environment. **Requirements**: - Matric/Degree - Live chat experience is an advantage - Stable internet connection - Able to work shifted hours - Great written and spoken skills - Tech savvy **Job Type**: Temporary Contract...

We are searching for contact Centre agents to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. They will handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for...

**Contact Centre Manager (JB1538)**: Woodmead, Johannesburg, Gauteng - Customer Service **Contact Centre Manager (JB1538)** **Woodmead, Sandton** **Market Related** Aligned to the Institution’s vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and...

**Job Advert Summary**: Are you a young, passionate, and tech-savvy person with excellent communication skills? Our client, a national emergency medical services company, is looking for new talent to support their contact centre team in **Rivonia, Johannesburg** during peak periods. This presents a great opportunity for a young individual who recently...

Overview Join to apply for the Contact Centre Agent (Graduate) role at Betway Africa . Kick-start your career in the online gaming world and experience the very latest in technology and innovation. What You'll Be Working On Providing world-class service to all of our players Responding to all incoming player queries, via calls. Other mediums might be...

Job Advert SummaryAre you a young, passionate, and tech-savvy person with excellent communication skills? Our client, a national emergency medical services company, is looking for new talent to support their contact centre team in Rivonia, Johannesburg during peak periods. This presents a great opportunity for a young individual who recently completed high...

**Main job purpose** Manage, coach and mentor agents and teams of agents to ensure achievement of set, communicated and tracked key performance indicators and behavioural standards of engagement towards achieving and exceeding company objectives **Main Objective** Ensure agent and team achievement against set KPI targets through effective performance...

Responsible for planning, developing, and managing the overall Contact Centre strategy. Including resource planning such as labour force and management of the Contact Centre. Tracking, measuring, and reporting of the overall Contact Centre productivity and efficiency. Ensure that the corporate standard service levels met and maintained. To monitor...

A leading food service company in Johannesburg is seeking a Contact Management Agent to join their Call Centre team. You will be the first point of contact for service and technical-related calls, ensuring prompt logging and effective feedback to customers. The role requires at least 3 years of call centre experience and strong communication skills in...

Application Period : Until 31 August We're looking for a service-driven and detail-oriented Contact Management Agent to join our Call Centre team. In this role, you'll be the first point of contact for all service and technical-related calls, ensuring prompt logging, follow-up, and feedback to internal teams and customers. If you're a strong communicator...