Tour Guide Birkenhead House

1 week ago


Hermanus, South Africa The Royal Portfolio Full time

The main purpose of the Tour Guide at Birkenhead House is to book and host our guests during a variety of activities, from transfers, to fynbos walks, wine tastings and everything inbetween, the Tour Guide is there to ensure we live up to our purpose, which is _"to give our guests a complete experience and a perfect stay"_. MAIN DUTIES & RESPONSIBILITIES - Oversee vehicle maintenance, scheduling and licenses - Constantly innovating to offer new and exciting activities and excursions for our guests - Looking for oppotunities to sell products and services to our inhouse guests - Always conduct drives and transfers in a professional manner - Represent the hotel in the best possible light, always being neat, confident, reliable, friendly and respectful - Live and breath the purpose and value statement of The Royal Portfolio REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS - Must have at least 2 years experience Guiding for a luxury hotel - Tertiary qualification is an advantage - Tour Guide certification is essential - Current PDP drivers license permit essential - Excellent verbal and written communication - Exceptionally high guest service focus - Vast general knowledge including history, nature, culture, food, beverage, religion and politics - Well presented, prompt, hard working and precise - Well groomed, knowledgeable, friendly and energetic - Must live locally in Hermanus and be aware of the local activities, restaurants, venues, etc.


  • Tour Guide

    7 days ago


    Hermanus, South Africa The Royal Portfolio Full time

    The main purpose of the Tour Guide at Birkenhead House is to book and host our guests during a variety of activities, from transfers, to fynbos walks, wine tastings and everything in-between, the Tour Guide is there to ensure we live up to our purpose, which is _"to give our guests a complete experience and a perfect stay"_. This is a seasonal position, an...


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