Tour Guide Birkenhead House
1 week ago
The main purpose of the Tour Guide at Birkenhead House is to book and host our guests during a variety of activities, from transfers, to fynbos walks, wine tastings and everything inbetween, the Tour Guide is there to ensure we live up to our purpose, which is _"to give our guests a complete experience and a perfect stay"_. MAIN DUTIES & RESPONSIBILITIES - Oversee vehicle maintenance, scheduling and licenses - Constantly innovating to offer new and exciting activities and excursions for our guests - Looking for oppotunities to sell products and services to our inhouse guests - Always conduct drives and transfers in a professional manner - Represent the hotel in the best possible light, always being neat, confident, reliable, friendly and respectful - Live and breath the purpose and value statement of The Royal Portfolio REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS - Must have at least 2 years experience Guiding for a luxury hotel - Tertiary qualification is an advantage - Tour Guide certification is essential - Current PDP drivers license permit essential - Excellent verbal and written communication - Exceptionally high guest service focus - Vast general knowledge including history, nature, culture, food, beverage, religion and politics - Well presented, prompt, hard working and precise - Well groomed, knowledgeable, friendly and energetic - Must live locally in Hermanus and be aware of the local activities, restaurants, venues, etc.
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Tour Guide
7 days ago
Hermanus, South Africa The Royal Portfolio Full timeThe main purpose of the Tour Guide at Birkenhead House is to book and host our guests during a variety of activities, from transfers, to fynbos walks, wine tastings and everything in-between, the Tour Guide is there to ensure we live up to our purpose, which is _"to give our guests a complete experience and a perfect stay"_. This is a seasonal position, an...
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Waiter Birkenhead House
2 weeks ago
Hermanus, South Africa The Royal Portfolio Full timeThe Front of House (FOH) Waiters at Birkenhead House manage and control the daily operations of the FOH Department. They ensure that the standards of The Royal Portfolio are met (specially when it comes to food, beverage and service), in order to contribute to the purpose of the company, which is _"To give our guests a complete experience and a perfect...
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Hermanus, South Africa The Royal Portfolio Full timeThe Maintenance Technician at Birkenhead House works closely with the Maintenance Manager to ensure that all hotel Maintenance requirements are met and kept at the highest Royal Portfolio standards. This position is an integral role in ensuring that Birkenhead House meets the purpose of The Royal Portfolio, which is _“to give our guests a complete...
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Receptionist | Birkenhead House
3 weeks ago
Hermanus, South Africa The Royal Portfolio Full timeThe Receptionist at Birkenhead House is responsible for all hotel operations, from Front Office, to the Curio shop, and crossing over into Front of House. They are our guests’ first contact, and are required to deliver on The Royal Portfolio’s Purpose, which is “To give our guests a complete experience and a perfect stay”.MAIN DUTIES &...
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Waiter (Seasonal) Birkenhead House
4 days ago
Hermanus, South Africa The Royal Portfolio Full timeThe 'Seasonal Waiter at Birkenhead House helps our team to manage and control the daily operations of the Front of House department. They ensure that the standards of The Royal Portfolio are met (specially when it comes to food, beverage and service), in order to contribute to the purpose of the company, which is _"To give our guests a complete experience...
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Head Chef | Birkenhead House
4 weeks ago
Hermanus, South Africa The Royal Portfolio Full timeThe Head Chef at Birkenhead House ensures that all Kitchen personnel are working as a team in order to achieve the purpose of the company, which is “to give our guests a complete experience and a perfect stay”. The Head Chef oversees and directs all aspects of Kitchen Operations, to ensure that all hotel and guest requirements are met and kept at the...
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Foh Duty Manager Birkenhead House
1 week ago
Hermanus, South Africa The Royal Portfolio Full timeThe Front of House Duty Manager at Birkenhead House manages and controls the daily operations of the hotel and restaurant. They ensure that all operations run smoothly, and that the standards of the Royal Portfolio are met in order to contribute to the purpose of the company - _"To give our guests a complete experience and a perfect stay" _. MAIN DUTIES &...
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Head Chef | Birkenhead House
3 weeks ago
Hermanus, South Africa The Royal Portfolio Full timeThe Head Chef at Birkenhead House ensures that all Kitchen personnel are working as a team in order to achieve the purpose of the company, which is “to give our guests a complete experience and a perfect stay” . The Head Chef oversees and directs all aspects of Kitchen Operations, to ensure that all hotel and guest requirements are met and kept at the...
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Head Chef | Birkenhead House
3 weeks ago
Hermanus, South Africa The Royal Portfolio Full timeThe Head Chef at Birkenhead House ensures that all Kitchen personnel are working as a team in order to achieve the purpose of the company, which is “to give our guests a complete experience and a perfect stay”. The Head Chef oversees and directs all aspects of Kitchen Operations, to ensure all hotel and guest requirements are met and kept at the highest...
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HR Manage Birkenhead House
2 weeks ago
Hermanus, South Africa The Royal Portfolio Full timeThe HR Manager at Birkenhead House is responsible for ensuring that all people-related policies, practices, procedures and systems are efficiently, consistently, accurately and timeously processed and recorded. We recruit and employ people who share our Purpose & Values which is _“To give our guests a complete experience and a perfect stay”_. **MAIN...