Branch Manager, Operations, Road Logistics

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

**DSV - Global transport and logistics**

Location: Polokwane
Job Posting Title: Branch Manager, Operations, Road Logistics
Time Type: Full Time

**Main Purpose of The Role**:
To manage the staff, clients and deliverables of the branch ensuring that it is aligned with the overall objectives of the organization and the resources are fully utilized to ensure optimal delivery of services to our clients. Ensure the branch is operating within agreed budget and monthly reporting on any variances to senior management.

**Minimum Requirements**:

- Financials - Includes Forecasting, Budgeting and basic understanding of PO system and Journals.
- Sales, Operational, HR and IR skills are essential.
- 5-year experience in the Logistics and Road Transport environment.
- 5-year previous business and or operational management experience.
- Excellent admin skills required.
- Must fit the profile benchmark.
- Strong interpersonal skills with the ability to motivate and lead staff.
- Ability to do MS Excel Spreadsheets with Pivot Tables, charts and formulas.
- Comprehensive knowledge of the LRA and BCEA and hands on experience in IR.
- Ability to work in cross-functional teams.

**Qualifications**:

- Matric (Essential).
- B. Comm or equivalent diploma or post graduate diploma Logistics will be advantageous.

**Elective**:

- Must have a valid, unendorsed Code 08 driver’s license.
- Must have own reliable transport.
- Be able to work overtime / shifts should it be needed.
- Flexible to travel.

**Computer packages**:

- Computer Literacy Level (Advanced).

**Duties and Responsibilities**:

- To manage the delivery of the organization’s objectives through communication, measurement and motivation of the staff.
- To interface with shared functions ensuring continued cooperation and interactions with these functions.
- To manage and deliver on client’s commitments based on local, national and global strategy.
- To manage cost and productivity within the branch ensuring that efficiency and effectiveness is at the order of the day.
- To ensure compliance to internal and external controls and other KPI’s set at global and local level.
- To deliver on the bottom-line budget commitment to ensure that the business unit budget is met.
- To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments.
- Managing people’s performance and growth to create a sustainable business environment.
- Adherence to deadlines and schedules.
- Managing and controlling resources and risk management.
- Administrative duties relevant to the position.
- Interacting with customers at all levels - in person and telephonically.
- Maintain existing systems processes and controls with continuous improvement.

**Operational Performance**:

- Actively managing daily operational performance to consistently achieve performance metric targets.
- Delivering on client and internal requirements.
- Internal stakeholder communication management, ensure agreed to meetings, conference calls and forums are planned and conducted internally as agreed to by all stakeholders, this is an ongoing requirement.
- Customer dissatisfaction process, analyse failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.

**DSV - Global transport and logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.