General Manager, South Africa

**About Moove**

Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.

**The Opportunity**

**What You’ll be Doing**

The General Manager will be responsible for the success of our Operations in South Africa by:

- Setting up, leading, and scaling Moove's business operations in the country
- Acting as our Country POC and working closely with the Regional General Manager, SSA, & HQ teams to anticipate, manage and resolve operational or product issues in record time
- Devising pricing and product strategies in collaboration with the Strategy & Planning team
- Planning, processing, and executing approved vehicle purchases through our partner OEMs
- Hiring, managing, and coaching first-class Operations Managers to ensure Moove's operations in the country are a success
- Crafting & achieving business goals regarding operational excellence, profitability, and a great Driver experience
- Driving Operations Managers to attain high performance in Driver Verification & Onboarding, Driver Monitoring, Driver Relations, and Fleet Operations
- Analysing business metrics and implementing projects & initiatives to improve Country operations and revenues
- Maintaining high performance within the team by leading daily Stand-ups to review Country Ops Metrics data, distil insights and plan the next course of action
- Facilitating timely on-boarding of vehicles
- Ensuring fleet operations are in compliance with local and state rules and regulations
- Finding ways to cut costs and maximise profits
- Contributing to the budgeting process from a Fleet Operations perspective
- Leading deployment and quality of supply chain (i.e. Moove Driver-partners)
- Liaising with peers within the region & company to share knowledge and optimise operations
- Networking effectively with business associates & developing strong relationships
- Collaborating with marketing teams to initiate creative local strategies and user growth campaigns
- Adapting our operations to be culturally relevant without compromising our standards
- Leading and supporting in-country initiatives to promote Driver Satisfaction, Safety & Diversity
- Modelling our core values and promoting them internally and externally

**What You will need for this position**
- Degree in Logistics or Mechanical Engineering or Management. An MBA is a plus.
- Ideally 10+ years of similar experience in logistics or supply functions in startups
- Outstanding organisational skills
- Analytical mindset and good problem-solving skills
- MBA will be a preferred, but not a mandatory requirement
- Growth mindset to scale up products and new geographies

**KPIs that will be measured after you start**
- Monthly P&L output - Actuals vs Targets
- Weekly Fleet Utilisation % of the fleet - Actuals vs Targets
- Driver Full Deposits in hand
- NPA %
- Monthly Recovery % against the fleet size
- Cash Collection % against receivables
- City Driver Partner satisfaction score
- Fleet Safety - Telematics & Cameras
- Overall Fleet Growth

**Who You'll Be Working with**:
Directly reporting to our Regional General Manager, SSA, and closely working with our President of Operations.

**About the team**

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

**EEO Statement**: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.