Workshop Manager

1 week ago

Johannesburg, South Africa WeBuyCars Full time

**We are looking for Workshop Manager to join our team at JHB South branch.**

Workshop Manager Requirements

Skills/Personal Attributes:

- Presentable appearance and sober habits
- Excellent timekeeping skills
- No criminal record
- Strong interpersonal skills
- Ability to work under pressure
- Ability to train co-workers
- Strong troubleshooting and fault-finding skills
- A working understanding of electrical DBs and wiring
- Experience with diagnostics equipment and ECU’s
- Computer literate
- Strong technical background
- Be able to work in a team environment
- Set high standards and well-defined realistic goals both personally and within the team
- Should be able to carry out work in accordance with professional standards and have thorough
- knowledge in the field

Qualifications/ Experience:
Matric
- Code 8 License (valid).
- Minimum 5 Years’ experience in similar role.
- Read and write in English
- Team Player
- Confident and proactive approach - anticipates issues and requirements
- Must have strong leadership qualities and have ability to manage Company Policies
- High level of technical expertise. Must be able to support Foreman and assist with diagnostics

**Duties**:

- Manage and plan the daily operations of the workshop, working with and acting on deviations
- Leading and motivating the workshop and service staff and Services Salesman personnel.
- Set routines for daily planning and follow up meetings on WIP and Parts
- Carry out regular meetings with staff
- Verify there is an efficient flow of authorized work in the workshop, ensuring quality and documentation
- Develop, implement, and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop
- Monitor the ongoing condition of workshop tools and equipment, arranging purchase, repair, and calibration
- Coordinate the Spare Parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to
- Manage the workshop facilities and HSE together with Safety Officer
- Create working time schedules for work shifts
- Attend to Daily Workshop reporting, regarding WIP, Efficiency, Productivity, Debtors and Creditors
- Build and maintain the right level of relationships with customer representatives.
- Monitor the processing of complaints and process major or complicated complaints
- Assist workshop personnel and customers regarding technical issues.
- Market and communicate services solutions to existing and potential customers
- Monitor the workshop’s pricing and discounts to ensure that they meet the established level
- Manage and analyze the workshop’s running costs and expenditure budget
- Regularly follow up service business and financial results
- Set, monitor, maintain and follow up KPI’s
- Proactively initiate improvement activities, ensuring conditions are in place to achieve workshop goals

Desired Skills:

- Automotive
- Commercial vehicles
- Workshop manager
- Workshop management
- Experience with Microsoft office

**Benefits**:

- Competitive Salary
- Momentum FundsAtWork Provident Fund
- 15 days Annual Leave

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